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DHL eCommerce Gives Japan's Booming Cross-border E-commerce Market an Extra Boost

2017-04-10 13:00
-- New outbound cross-border Distribution Center will help Japan's online merchants sell directly to the world's biggest e-commerce markets

TOKYO, April 10, 2017 /PRNewswire/ -- DHL eCommerce, a division of Deutsche Post DHL Group (DPDHL Group), is set to give an extra boost to Japan's booming cross-border e-commerce industry which is growing at a CAGR of 16 percent and estimated to exceed EUR1.1 billion in 2018[1]. The company officially launched its new outbound cross-border Distribution Center located in Narita, to enable Japan's online merchants to sell directly to some of the hottest e-commerce destinations worldwide.

New outbound cross-border Distribution Center helps Japan’s merchants reach the world’s hottest market!
New outbound cross-border Distribution Center helps Japan’s merchants reach the world’s hottest market!


"In Japan, SMEs and sellers on marketplaces such as Amazon and eBay are the main cross-border e-commerce players, targeting markets in Europe, Asia, and the Americas. To enable them to grow their business and reach a wider customer base internationally, they need a greater variety of international shipping solutions with high quality services while keeping their operational costs low. Specific e-commerce services are also needed, such as IT integration from shopping cart to delivery for a seamless logistics process," said Yoshihiko Sasaki, Managing Director, DHL eCommerce Japan.

With an estimated cross-border e-commerce value of USD40.8 billion (EUR38.5 billion), the U.S. is one of the top export destinations for Japan's e-commerce products[2].  Europe also presents a tremendous opportunity for Japanese e-tailers. There are currently 303.1 million digital buyers in the region and total e-commerce sales volume has hit USD370.3 billion (EUR349.4 billion)[3].

To help e-tailers seamlessly deliver from Japan to the world, DHL offers both time and range definite international shipping options with end-to-end tracking, from premium services by DHL Express to cost-effective solutions from DHL eCommerce. With the new Distribution Center, DHL eCommerce will introduce a new range of international shipping products to Europe, U.S. and U.K. to cater to varying customer requirements. The DHL eCommerce Web Portal enables e-tailers to seamlessly integrate their orders into the DHL network by preparing orders for shipping individually or in bulk, track and generate reports all from a single portal.

"The power of e-commerce lies in its ability to break physical barriers. E-commerce companies are not limited by geographical borders and have the flexibility to offer services and products to a huge base of customers globally. By combining the deep understanding of the Japanese market which DHL has, with DHL's global network and expertise in over 220 countries and territories, we are in a good position to enable Japanese online merchants to grow their business in the international market," added Sasaki.

DHL eCommerce is part of Deutsche Post DHL Group, established in 2014 as part of the Group's growing focus in e-commerce logistics solutions. Along with its sister divisions DHL Express, DHL Supply Chain and DHL Global Forwarding in Japan, the Group offers end-to-end solutions for e-commerce retailers. This includes cross-border shipping with a premium offering from DHL Express and affordable solutions from DHL eCommerce; fulfillment solutions through DHL eCommerce and DHL Supply Chain; and air/sea/road/rail freight solutions from DHL Global Forwarding.

[1] Ministry of Economics Trade and Industry Japan and DHL eCommerce internal analyses
[2] Key business drivers and opportunities in cross-border e-commerce, Payvision, 2016
[3] Ibid.

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Media Contact:

DHL eCommerce
Media Relations
Cheryl Han / Andreana Chang
Phone: +65 6879 8012 / +65 6879 8067
E-mail: /

DHL -- The logistics company for the world

DHL is the leading global brand in the logistics industry. Our DHL family of divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With about 350,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global trade flows. With specialized solutions for growth markets and industries including technology, life sciences and healthcare, energy, automotive and retail, a proven commitment to corporate responsibility and an unrivalled presence in developing markets, DHL is decisively positioned as "The logistics company for the world".

DHL is part of Deutsche Post DHL Group. The Group generated revenues of more than 57 billion euros in 2016.

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Source: DHL eCommerce

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