omniture

Electronic Health Record Usability: CIOs Weigh In

-- Frost & Sullivan: Enabling speedy and precise information retrieval is a priority for EHR vendors
Frost & Sullivan
2014-10-30 19:45 1881

MOUNTAIN VIEW, Calif., Oct. 30, 2014 /PRNewswire/ -- Electronic health records uptake in the U.S. has accelerated dramatically as a result of government initiatives and the considerable resources - both capital and time - healthcare providers have invested over the past five years. Electronic health records have become the heart of health IT, and U.S. clinicians use them on a daily basis.

Frost & Sullivan (www.frost.com)
Frost & Sullivan (www.frost.com)

Frost & Sullivan's newest health IT analysis, EHR Usability -- CIOs Weigh in On What's Needed to Improve Information Retrieval, finds that as the market matures and the volume of EHR data proliferates, ensuring reliable information retrieval from EHRs at the point-of-care will become a priority for healthcare providers.

For complimentary access to more information on this research, please visit: http://bit.ly/100bHee

In spite of significant progress in EHR adoption, the road is paved with pitfalls for many providers. Frequently highlighted customer pain points include:

  • Slow and inaccurate information retrieval from EHRs as well as difficulty in finding and reviewing data, both of which result in productivity losses for clinician end-users as well as potential risks to patient safety.
  • Inability to create targeted queries or easily access unstructured data such as clinician notes.
  • Time-consuming data entry tasks.

"U.S. regulatory authorities will take notice of the growing chorus of complaints about EHR usability, resulting in a push to devote more resources to solving this issue," said Frost & Sullivan Connected Health Principal Analyst Nancy Fabozzi (@NancyFabozzi). "Further, the high levels of end-user frustration with usability present strong business opportunities for pioneering technology vendors."

New vendors are emerging to address these challenges. Innovation will most likely come from companies with deep expertise in advanced enterprise search technology. Natural language processing (NLP) and visualization dashboards are the technologies most suitable to improve EHR usability. NLP can produce readable summaries of unstructured text, helping clinicians retrieve information needed for point-of-care decision making.

"Data visualization dashboards will enable end-users to quickly understand data trends, significantly enhancing ease-of-use by streamlining and organizing vast amounts of data," added Fabozzi. "The ability to triangulate EHR data with data from other sources is also crucial to ensure access to the right medical information for healthcare providers."

EHR Usability -- CIOs Weigh in On What's Needed to Improve Information Retrieval is a Customer Research study that is part of the Connected Health (http://www.connectedhealth.frost.com) Growth Partnership Service program. The research is based on an online survey of IT professionals working in US healthcare provider organizations. Administered in conjunction with the College of Health Information Management Executives (CHIME), the survey probes the key issues affecting access to structured and unstructured clinical data contained in EHRs. It discusses EHR spending and perceptions on ROI, core technology features needed to improve EHR search functionality, and additional technology solutions that users deploy to fill search functionality gaps.

About Frost & Sullivan

Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today's market participants.

Our "Growth Partnership" supports clients by addressing these opportunities and incorporating two key elements driving visionary innovation: The Integrated Value Proposition and The Partnership Infrastructure.

  • The Integrated Value Proposition provides support to our clients throughout all phases of their journey to visionary innovation including: research, analysis, strategy, vision, innovation and implementation.
  • The Partnership Infrastructure is entirely unique as it constructs the foundation upon which visionary innovation becomes possible. This includes our 360 degree research, comprehensive industry coverage, career best practices as well as our global footprint of more than 40 offices.

For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Is your organization prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics and emerging economies?

Contact Us:     Start the discussion
Join Us:           Join our community
Subscribe:       Newsletter on "the next big thing"
Register:         Gain access to visionary innovation

EHR Usability -- CIOs Weigh in On What's Needed to Improve Information Retrieval
NE62-48

Contact:
Jennifer Carson
Corporate Communications - North America
P: +1 210.247.2450
E: jennifer.carson@frost.com

Twitter: @Frost_Sullivan
Facebook: facebook.com/FrostandSullivan
Linkedin: http://linkd.in/1nL4auZ

http://www.frost.com

Logo - http://photos.prnasia.com/prnh/20141030/8521406407LOGO

Source: Frost & Sullivan
collection