SINGAPORE and JAKARTA, Indonesia, July 30, 2015 /PRNewswire/ -- Bank Mandiri, Indonesia's leading financial institution, is boosting its footprint by massively expanding its network of automated teller machines: 3,375 new ATMs from Wincor Nixdorf were installed from April to June 2015 alone.
The 17,000 systems that now make up Bank Mandiri's ATM network represent a major service channel for the bank, with a steep increase in the number of transactions. The systems do more than just supply the public with cash: a service for topping up prepaid cards for toll charges also enjoys great popularity. Many roads in Indonesia are toll roads, especially in the mega city Jakarta, and for cash-loving Indonesians, cash is the payment medium of choice at the toll stations - a situation that leads to long lines in cash lanes. Holders of an e-toll card, which is contactless, can pay their tolls much faster - practically while driving by. The software used to top up the cards at the bank's ATMs was developed by Wincor Nixdorf, which will also be responsible for the ongoing further development of the application.
Bank Mandiri aims to deploy more of these value-added services in the future in its efforts to stand out from the competition through customer-centric offers. In addition, other services will be migrated to the self-service channel for greater efficiency. "Bank Mandiri has opted once again for Wincor Nixdorf since the systems already installed have proven most reliable in operation. In addition, we can offer all the necessary services and functions on the systems. Examples include the e-toll offering or intelligent security solutions that protect our customers against various manipulation attempts on the ATM," says Rahmat Broto Triaji at Bank Mandiri.
About Wincor Nixdorf
Wincor Nixdorf is one of the world's leading providers of IT solutions and services to retail banks and the retail industry. The company is headquartered in Paderborn, Germany, and is publicly traded on the Frankfurt Securities & Stock Exchange. The main focus of the Group's comprehensive portfolio lies on business process optimization, especially in the branch operations of both sectors. We also apply the expertise we have gained from our core business to related industries such as postal services and service station networks.
We supply IT services across the world. Our well-established Services organization works with a network of certified partners to guarantee the same high quality at a global level. Wincor Nixdorf has established a presence in around 130 countries around the globe, giving it an outstanding profile when it comes to customer proximity. The parent company has subsidiaries in 42 countries. Wincor Nixdorf has a total workforce of around 9,000 people. Over half are based outside Germany.
Please visit Wincor Nixdorf's company website: www.wincor-nixdorf.com
Press Contact:
Ulrich Nolte
Wincor Nixdorf Germany, Press Office
Email: Ulrich.Nolte@wincor-nixdorf.com
Christine Tan
+65-6740-2452
Wincor Nixdorf Singapore, Regional Corporate Communications, APAC
Email: Christine.tan@wincor-nixdorf.com
