BEIJING, September 29, 2016 /PRNewswire/ -- DHgate.com announces enhanced B2B logistics service with faster delivery times for B2B buyers and increased convenience for sellers. In cooperation with the China Post and with last mile service provided by the US Postal Service; DHgate.com now offers international door-to-door parcel pickup service for sellers, directly from factories or any place of business, and drop off service for buyers, with a guaranteed delivery time of under 15 business days for B2B orders with full tracking services for both buyers and sellers starting from 24 hours after pickup.
Any customer service matters related to logistics regarding products purchased from sellers who use this program will be resolved by DHgate's 24/7 multilingual customer support team, with no interaction between the buyer and seller required.
In order to incentivize sellers to use this program, DHgate has made it free for them, and has extended pick-up service coverage to the top 15 major cities for e-commerce distribution in China. This program includes all order sizes including single units.
"Our international pick-up service will increase convenience for buyers and sellers, improve delivery speed, guarantee aftersales service, and provide an additional degree of protection for goods purchased off the platform," said Diane Wang, Founder and CEO of DHgate.com
ABOUT DHgate.com
DHgate.com is the first to market and the biggest transactional cross-border B2B e-commerce marketplace in China, aiming to provide global buyers with quality products at competitive prices. Founded in 2004, DHgate.com has approximately 12 million global buyers from 230 countries and regions, with 1.4 million global sellers offering 40 million products. DHgate.com's business enables buyers to directly access global manufacturers of the world's top brands with rich product selections. DHgate.com is an all-in-one platform with integrated services for international logistics, cross-border payments, internet financing, etc. DHgate.com's US, UK, Spain, and UAE product distribution warehouses allow for 24 hour delivery and convenient product returns & refunds, bringing great convenience to buyers at http://www.dhgate.com.
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