HONG KONG, Oct. 17, 2016 /PRNewswire/ -- An official opening ceremony took place today at the FTL Prestige Centre, FTLife's HK$60 million customer service centre at The Gateway in Tsim Sha Tsui. This marks establishment of the first such facility of its kind to be offered by Hong Kong's insurance industry.
Situated in the heart of Kowloon's most prosperous area, the high-end centre covers 14,000 square feet and combines wealth and health management with hi-tech facilities and a superlative approach to customer service -- all in luxury lifestyle surroundings.
Skilled medical team provides one-stop service
The jewel in the crown of the FTL Prestige Centre is a state-of-the-art medical centre established by FTLife in conjunction with HealthMutual Group. Customers are able to arrange health checks there as part of the insurance underwriting process.
Doctors serving FTLife customers specialise in areas such as cardiology, oncology, pediatric nutrition, family medicine and geriatrics, and will be available six days a week, during which female doctors can be arranged on request.
The medical centre will also organise seminars and other special events in order to keep FTLife customers up to speed with helpful medical news and healthy-lifestyle tips.
World-class design concept and facilities
Elegance, comfort and hospitality are hallmarks of the FTL Prestige Centre's design concept. Glass curtains provide panoramic cityscape views of Victoria Harbour, while useful facilities include a concierge, business centre, meeting rooms, multi-function rooms, children's play area, massage chairs and a tea spa. Complimentary refreshments and beverages are always at hand for the benefit of visitors.
Customers in the high-net-worth category are able to book certain facilities to help them maintain business activities while at the centre. Meanwhile, free transport and dining is available on request, and customers from overseas can go through attestation and underwriting processes while onsite.
Eligible customers will be invited to exclusive FTL Prestige functions such as health and financial seminars, as well as lifestyle activities and special FTLife-sponsored events. Attention to fine detail has even produced an idea to surprise customers with unexpected birthday treats.
Media inquiries
FTLife Insurance Company Limited
Branding, Marketing & Communication
Tel: +852 2591 8888
Email: ftlhk.mkt@ftlife.com.hk
About FTLife Insurance Company Limited
FTLife Insurance Company Limited ("FTLife") is one of Hong Kong's largest life insurance companies and a wholly-owned subsidiary of Tongchuangjiuding Investment Management Group Co., Ltd. ("JD Group").
Capitalising on a heritage of professionalism and excellence in serving clients, FTLife seeks to become a leading insurance group in Asia. It serves individual and institutional clients from a diverse portfolio of financial protection and wealth management products. We also offer comprehensive general insurance services plus Mandatory Provident Fund solutions in partnership with respected general insurance and MPF companies. FTLife aims to excel by cultivating lasting relationships, and dedicates itself to providing clients with best-of-breed financial services to help them lead fulfilling lives.
About JD Group
Headquartered in Beijing, JD Group has offices in China, North America and other parts of Asia. The Group runs companies in the financial services industry and is engaged principally in investment, Internet finance and insurance. One such business is JD Capital, a China-based leader in private equity investment. The Group aspires to become an insurance-centric financial asset management platform operating on a global scale.
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