SYDNEY, Jan. 16, 2017 /PRNewswire/ -- DHL eCommerce, a division of the world's leading logistics company, Deutsche Post DHL Group, today announced the launch of its Australian Fulfillment Center in Sydney to support booming purchase volumes amongst Australia's online shoppers.
"Nearly 75% of total online spending by Australians goes to domestic retailers, with the value of e-commerce purchases expected to grow by nearly 50% between now and 2020," said Damien Sheehan, Managing Director Australia, DHL eCommerce. "As demand rises, online retailers need to overcome the traditional problems associated with shipping orders Australia-wide – particularly the significant distances between major cities that they need to traverse – if they want to maintain their competitive edge."
"The addition of our Australian Fulfillment Center gives our customers a far simpler, streamlined approach to managing inventory and last-mile deliveries, allowing them to focus squarely on satisfying their customers both during the check-out and shipment process."
The fulfillment center will provide Australian merchants with fast, flexible shipping that consolidates inventory management and last-mile delivery from Sydney to major cities and regional hubs around Australia. The center also operates on the same service level agreements, management platforms, and customer support as all other parts of DHL eCommerce's global fulfillment network, allowing Australian e-tailers to expand their sales into markets like the US, Mexico, Hong Kong, India and Europe with minimal onboarding time and hassle.
"E-commerce has gone borderless, and order fulfillment needs to do the same," says Charles Brewer, CEO DHL eCommerce. "Our Australian facility adds another node to our standardized global network of fulfillment centers, eliminating the need for e-commerce merchants to hunt for new logistics partners as they look to expand their global reach."
The center's design accommodates front-end integration with a range of popular marketplace and web-shop platforms, as well as multichannel order management and last-mile solutions for immediate and highly-accurate deliveries all across Australia. All of the center's services operate on a pay-per-use model with no capital spend or fixed costs.
"With cross-border e-commerce growing at an average of 29% per year until 2020, cost-efficiency and scalability are the critical issues for Australia's online retailers," said Malcolm Monteiro, CEO Asia Pacific, DHL eCommerce. "Whether it's extending into new channels, offering more delivery options, or simply increasing inventory and warehouse capacity, Australian brands need fulfilment solutions that keep the operations lean no matter the delivery distances and volumes involved.
"Australian e-tailers will find our latest fulfillment center offers them not only a simplified approach to nationwide inventory and last-mile delivery, but also a gateway to rapid and painless global expansion."
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DHL is the leading global brand in the logistics industry. Our DHL family of divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With about 340,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global trade flows. With specialized solutions for growth markets and industries including technology, life sciences and healthcare, energy, automotive and retail, a proven commitment to corporate responsibility and an unrivalled presence in developing markets, DHL is decisively positioned as "The logistics company for the world".
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