omniture

CyberTech Expands Operations With new Facility in India

CyberTech International
2010-10-27 05:46 1423

- Ongoing Expansion Strategy Sees CyberTech Establish Operations in 11 Countries Around the World

AMSTERDAM, Oct. 27 /PRNewswire-Asia/ -- CyberTech International, the world's fastest-growing and 3rd largest call recording provider, has today announced the opening of a new facility in Mumbai, India to meet the growing demand for localised support in this rapidly expanding marketplace. This new office will provide sales, pre-sales and ongoing technical support to CyberTech users that deliver a wide range of financial, outsourcing and contact centre services to both local and international clients. This is CyberTech's 11th office and confirms its commitment to serving the Asian Pacific marketplace, complementing the services provided by existing operations in Japan, Hong Kong and Singapore.

"This new Mumbai office provides a huge opportunity for CyberTech to expand its presence in the rapidly growing Asian market," commented Phil Riseley Managing Director for Cybertech Asia Pacific Ltd. "With a range of new and highly scalable call recording systems and a commitment to delivering the highest level of localised services and support, we are uniquely positioned to serve customers operating in the growing financial, public safety and call centre sectors. Over the coming months, we will be announcing new customer contracts in India as part of our global strategy for growth."

About CyberTech International

Founded in 1985, CyberTech International is the longest established and one of the largest global providers of call recording solutions. CyberTech is also currently the fastest growing and uses the latest, innovative recording technologies to provide the most secure, open and future-proof solutions that enable organisations to improve performance, optimise service, mitigate risk and maintain compliance at a lower cost. With a commitment to customer satisfaction, CyberTech develops flexible, cost effective solutions that deliver enhanced quality assurance and liability protection whilst supporting existing business processes. They also help organisations to protect existing technology investments and enhance the quality of every customer contact without requiring proprietary hardware, complex integrations or expensive software upgrades. For more information, visit http://www.cybertech-int.com.

Source: CyberTech International
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