SINGAPORE, Sept. 15, 2011 /PRNewswire-Asia/ -- India faces a new challenge in the wake of the global economic shake-up. Put simply, it must re-invent it's itself to retain pole position on the captive and BPO/ITO landscape in the face of growing competition from emerging delivery hotspots such as China, Eastern Europe and South Africa.
Rising local wages and global inflation has increased delivery costs to the point where labour arbitrage and cost-advantage no longer offer the backbone to the business case, and yet the Indian captive and outsourced communities have managed to retain their edges in the global arena in terms of market share. Nasscom recently reported India's share of the $US2.9bn KPO segment alone as over 70%.
Known for holding some of the largest shared services and outsourcing conferences around the world - the Shared Services & Outsourcing Network (SSON), the largest and most established community of shared services and outsourcing professionals, has released the agenda for The Annual SSO Week India 2011: Strategic Global Outsourcing & Global Business Services taking place in Bangalore, India during 5-8th Dec 2011.
Jaya Vaidhyanathan, Executive Vice President & Head -- Global Technology & Strategic Transformation from Standard Chartered Bank - Scope International and one of the speakers at the upcoming event stated - "The Global Outsourcing & Shared Services paradigm is not a choice any more; it's an imperative for survival in the business world of the 21st century - Your non-core is our core."
"Responding the incredible amount of the feedback and success of the first annual SSO India event, we have enhanced the program which features Excellence Awards, Industry-aligned Pre-conference Working Group Discussions, and Captive & Outsourcing Streams. SSON is looking forward to hosting an event that provides significant educational and networking opportunities to all attendees." remarked, Emma Beaumont, Global Head of Events, SSON.
This premier SSOW INDIA forum will take place in Bangalore on 5-8 December, 2011. Over the course of four days, the event will engage more than 200 shared services and outsourcing professionals with more than 25 presentations by industry experts, including "Scope, Deutsche Bank GBS, Honeywell Global Shared Customer Services, BP Business Services Centres, Morgan Stanley and other leading organizations."
Visit www.ssoindia.com or email maria.andersson@iqpc.com.sg to find out more.
About the Shared Services & Outsourcing Network (SSON)
SSON is the largest and most established community of shared services and outsourcing professionals, with over 40,000 members.
SSON provides the roof under which key industry experts and organizations share their experience, knowledge and tools, and practitioner peers connect with other all over the world, both face to face and online.
SSON focuses on developing its members through providing training, tools, and networking opportunities. Its staff works from international offices in New York, London, Singapore, Sydney, Berlin and Dubai to research current trends and developments in shared services.
More information about the Shared Services & Outsourcing Network (SSON) can be found at www.ssonetwork.com
Press and media please contact:
Maria Andersson
Tel: +65-6722-9404
Email: Maria.andersson@iqpc.com.sg
