HKBN Triumphs with "Next Top Service Award" & "Best Staff Award 1st Runner-up" Earning Recognition for Service Excellence

HONG KONG, June 30, 2016 /PRNewswire/ -- Following the conclusion of the "Next Top Service Awards 2016" Award Presentation Ceremony held by Next Magazine, Hong Kong Broadband Network Limited ("HKBN") is proud to announce that it was honored as the winner in the "Internet Service Providers" category. In addition, Angus Chan, Senior Manager – Technical Service and Co-Owner of HKBN, was named 1st Runner-up of the "Best Staff Award 2016".

Trevor Wong, Associate Director – Marketing Communications and Co-Owner of HKBN, received the award on behalf of the Company. He said, "The Company is extremely proud for beating out so many industry peers from the Internet Service Providers category. HKBN has always been aggressive in our approach to service innovation and excellence, and for bringing world-class fiber broadband and comprehensive telecom services to our customers. We would like to thank the Hong Kong public for their support of HKBN. The company will continue to concentrate on OTT content services and bring even better fibre entertainment experiences to customers."  

This year, the "Next Top Service Awards 2016" are divided into 16 industry categories. The Awards aim to recognise the best players from each industry. Through open voting, winners are selected by the general public.

Apart from being named the Best Internet Service Provider in Next Magazine's Top Service Awards 2016, HKBN also earned the 1st Runner-up Best Staff Award for the very first time, despite fierce competition from 16 different industries. The judging panel were impressed by Angus Chan, HKBN Senior Manager – Technical Service & Co-Owner who performed outstandingly through seven categories of assessment which included service attitude, problem solving, initiative, expertise, resilience and teamwork.

Leading a team of over 300 Certified Professional Engineers who provide onsite engineering and maintenance services to broadband customers, Angus credits winning of Best Staff Award to the company's emphasis over Talent training. "HKBN empowers our Talents with the responsibility of being ambassadors for the company. That's why we pay special care to Talent training. By constantly improving expertise and customer service, we believe a whole new standard of service can be provided."

About HKBN Group

HKBN Group ("HKBN") is Hong Kong's largest provider of residential high speed fibre broadband (symmetrical 100Mbps to 1,000Mbps) services by number of subscriptions. The Group offer a full range of telecommunications solutions for enterprise and residential markets, encompassing broadband network services, cloud solutions, data connectivity, data facilities, system integration and voice communications. HKBN owns an extensive fibre network in Hong Kong, which covers over 2.1 million residential homes passed, representing approximately 79% of Hong Kong's total residential units, and more than 2,200 commercial buildings. HKBN takes great pride in developing its 2,900 plus Talents into a competitive advantage. HKBN is a subsidiary of HKBN Ltd (SEHK Stock Code: 1310).

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Source: Hong Kong Broadband Network Limited
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