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LightInTheBox Unveils Workings Behind Their Quality Control Program

Light In The Box Ltd.
2008-10-13 18:20 1327


BEIJING, Oct. 13 /Xinhua-PRNewswire/ -- LightInTheBox

( http://www.lightinthebox.com ) openly illustrates the workings behind their Quality Control program, allowing anyone and everyone an inside view at the steps taken from origin to destination.

"When something is too good to be true, you might have just hit the jackpot." That pretty much sums up how most customers feel about LightInTheBox.com. It isn't an empty boast, or an unjustified display of self-praise. There are pages of reviews and testimonials regarding their excellent selection and service on their website.

Detailed procedural steps from initial product selection to sending the package off to a courier are all shown on their Quality Control page. Items can only be shipped when it receives a Quality Control Stamp of Approval.

When customers add an item to their online shopping cart, LightInTheBox customer representatives assume complete responsibility for the order. They accompany the purchase order all the way until the customer receives the package and is 100% satisfied with it.

The Quality Control motto, 'Professional Attention, Professional Care,' is a bold one, which is understandable because what they are doing is also quite bold. Most corporations out there have one, but at LightInTheBox, the motto is lived up to. Mainly because it is their belief, their purpose, and most of all, it is the spirit and essence of what they do and want to achieve.

So, what exactly is it that LightInTheBox does? To sum it all up in simple words: a customer buys, the item goes through rigorous quality testing, they ship, and the package arrives at its destination, all at wholesale prices and professional care.

They even offer drop-ship services, ideal for most small businesses and retailers. A customer can order an item and have it delivered to whomever and wherever they want to. This essentially creates an opportunity to have an online retail store, without ever having to keep an inventory.

The reason for LightInTheBox's rapid expansion is too simple to believe, yet makes perfect sense.

"We believe in what we do, 100%, with all our heart," says Kevin Wen, founder of LightInTheBox.com. "I don't want us to be just another online retail business; I want to provide a world-wide service for the people."

LightInTheBox began with a small team in 2006, located in a tiny office in Beijing. In just two years, they've become one of the leading global wholesalers, working 24 hours a day, 7 days a week. Several sourcing branches located in Yangtze and Pearl River Delta locates and procures directly from manufacturers. Today, LightInTheBox ships packages to almost every country in the world. Needless to say, the office has gotten bigger, much bigger.

"We are constantly expanding, growing in every means to meet not just the market's demand, but our customers' needs," says Wen. LightInTheBox do what it promises to do, and they deliver in spades. "We can buy products at a wholesale price that is unheard of anywhere else," Wen added, "So why can't you?"

About Us

LightInTheBox was established in China in 2006, and has expanded to become one of the leading global wholesalers today. With over 50,000 items in its selection (ranging from cellphone to car accessories to wedding dresses, etc), LightInTheBox sells to over 100,000 registered clients in over 50 major countries; everything is sold at wholesale price, a price that is not available anywhere else in the world. For small businesses, retailers and resellers, LightInTheBox offers 'drop-shipping', a service that is easy and safe to use. Shopping at LightInTheBox is fast, simple, but most of all, affordable. Quality wholesale service is available to anyone and everyone around the world. Come and see for yourself at http://www.lightinthebox.com .

For more information, please contact:

U.S. Contact Number: +1-650-384-0897

(Mon - Friday 24-hour support, Sat 9:00am - 6pm EST)

Customer Service: cs@lightinthebox.com

(09:00 - 18:00 Beijing Time)

Source: Light In The Box Ltd.
Keywords: Food/Beverages
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