omniture

Alibaba Group Takes Additional Steps to Help SMEs in China Turn to e-Commerce

2009-03-31 14:08 2041

Group's Alisoft unit offers users free multi-year license

for business management software

BEIJING, March 31 /PRNewswire-Asia/ -- Alisoft, a wholly-owned subsidiary of Alibaba Group, today announced that it will offer free Internet-based management software to all 42 million small- and medium-enterprises (SMEs) in China as part of the Group's ongoing effort to make it easy for SMEs to do business using e-commerce.

The software, called "Shopkeeper(TM)", comprises an accounting and finance module in the initial edition to be launched today; an inventory management and a customer relations management module will both be available in May 2009. Shopkeeper(TM) will be free to SME users for at least three years. Apart from the free software license, Alisoft will provide free upgrades, training and customer support for all users. Shopkeeper(TM), a simple-to-use software targeted at key decision makers in SMEs, addresses the need of small business owners who desire to keep track of their money, inventory and customers.

To make Shopkeeper(TM) and other business software widely available to the market, Alisoft will invest up to RMB1 billion over the next three years to cultivate the SME-focused software industry, and further drive usage of Internet-based software, or "software-as-a-service", as a new paradigm of how businesses use technology to manage their operations.

"We are confident that this offering will bring a revolutionary change to how small businesses manage their operations in the coming years. While other traditional software companies have contributed to the market development in the past 20 years, we are hoping to see more new and innovative software companies join hands with us in nurturing the high-potential SME-focused software industry. The free offer signifies an important step we are taking from "Meet at Alibaba" to "Work at Alibaba". Alisoft, together with our parent Alibaba Group, will further forge ahead to build the best e-commerce infrastructure and ecosystem for businesses around the world," said Oliver Wang, President of Alisoft.

According to a report issued by the Center for Informatization Study of the Chinese Academy of Social Sciences in 2007, just under 5% of SMEs in China are using enterprise resource planning software, which demonstrates the tremendous potential for the business management software industry. Enterprise resource planning software includes a variety of basic, indispensable functions, including accounting, inventory and customer relations management. However, most enterprise management software available in the market is usually designed for large enterprises and is not cost effective for SMEs.

Shopkeeper(TM) is specially designed for business owners, serving as a tool to monitor the business operations and financial status of the business in a way understandable to business owners who do not have technical financial backgrounds. In addition to its accounting and cash flow management functions, the Internet-based software is also enabled via mobile access and allows SMEs to make online payments via Alipay, the online payment solution leader in China and a wholly owned subsidiary of Alibaba Group. Subscribers of Shopkeeper(TM) can also apply for loans under "Ali-Loan", the SME loan-assistance program initiated by Alibaba.com, which is supported by eight major banks in China.

About Alibaba Group

Alibaba Group is a global e-commerce leader and the largest e-commerce company in China. Since it was founded in 1999, Alibaba Group has grown to include the following core businesses: Alibaba.com, Alibaba Group's flagship company and the world's leading B2B e-commerce company; Taobao.com, China's largest consumer e-commerce company; Alipay.com, China's leading online payment service; Yahoo! Koubei, a company providing online classified listings for local services and search; and Alisoft.com, an Internet-based business management software company targeting SMEs in China.

About Alisoft

Alisoft ( www.alisoft.com ) is a wholly-owned subsidiary of Alibaba Group. It develops, markets and delivers Internet-based business management solutions targeting small businesses across China. Through its Software as a Service (SaaS) model, Alisoft provides small businesses with low-cost, user-friendly enterprise and financial management tools. It commands more than 40 percent of the Chinese SaaS market. Alisoft was the first in Asia to launch a "software store" platform that integrated advanced Internet, telecommunication and software applications. With support from the fast growing number of independent software vendors (ISVs) in China, its software store introduced an online supermarket for software on a pay-as-you-go basis.

About Alibaba.com

Alibaba.com Limited (HKSE: 1688) (HK.1688) is the global leader in business-to-business (B2B) e-commerce and the flagship company of Alibaba Group. Founded in 1999, Alibaba.com makes it easy for millions of buyers and suppliers around the world to do business online through three marketplaces: a global trade marketplace (alibaba.com) for importers and exporters, a Chinese marketplace (alibaba.com.cn) for domestic trade in China, and, through an associated company, a Japanese marketplace (alibaba.co.jp) facilitating trade to and from Japan. Together, its marketplaces form a community of 38 million registered users from over 240 countries and regions. Headquartered in Hangzhou, Alibaba.com has offices in more than 40 cities across Greater China as well as in Europe and the United States.

About Alipay

Alipay is China's leading online payment service, enabling individuals and businesses to execute payments online in an easy, safe and secure manner. At the end of August 2008, Alipay had a registered user base of more than 150 million as of the end of February 2009, was facilitating 4 million transactions each day and had a daily payment volume of RMB700 million. Alipay partners with domestic PRC banks to provide an escrow service for payments, which reduces the settlement risks faced by Alipay's customers in their e-commerce transactions. Alibaba Group founded Alipay, headquartered in Hangzhou, in 2004.

For more information, please contact:

John W. Spelich

Vice President, International Corporate Affairs

Alibaba Group

Tel: +852-2215-5129

Email: johnspelich@hk.alibaba-inc.com

Jasper Chan

Corporate Communications Manager

Alibaba Group

Tel: +852-2215-5213

Email: jasperchan@hk.alibaba-inc.com

Source: Alibaba Group
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