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Dassault Falcon to Establish New Customer Service Regional Headquarters in Beijing

Dassault Falcon
2012-09-05 17:46 1533

BEIJING, Sept. 5, 2012 /PRNewswire/ -- Dassault Falcon will establish a Customer Service regional headquarters in Beijing, China. Scheduled to start operations in early 2013, it will be staffed by local specialists experienced in receiving and processing spare parts orders, warranty claims and FalconCare claims. Additionally, at least two type rated Falcon pilots will be based in Beijing to provide jump-seat support to new and existing Falcon customers.

Mr. Jean Rosanvallon, Chief Executive Officer of Dassault Falcon
Mr. Jean Rosanvallon, Chief Executive Officer of Dassault Falcon

"Dassault Falcon continues to solidify and grow our market position by adding to our sales and customers service teams and making significant capital investments in the country," said John Rosanvallon, President and CEO of Dassault Falcon. "Adding this capability is key to doing business in China and making sure Falcon customers have the best possible resources."

In addition to this program, this week Dassault Falcon launched Dassault Falcon Aircraft Services -- China, a dedicated program with Shanghai Hawker Pacific at Hongqiao International Airport in Shanghai.  The program is staffed by a group of Falcon technicians who average over 10 years of experience on Falcon business jets and are well trained to work on the Falcon 2000EX EASy family and Falcon 900EX family as well as the Falcon 7X models. The team brings extensive, hands-on Falcon maintenance experience to Shanghai Hawker Pacific's world-class facilities for support of local and transient Falcon aircraft. They will also provide an opportunity to transfer significant knowledge and maintenance experience to Chinese maintenance engineers in this developing market.

Falcon Business Jets Ideal for China Market

Earlier this year, Dassault revealed the number of Falcons operating in China will triple before the end of 2012.  "We sold our first new Falcon to China in 2006 but the market has now grown to become our largest for new aircraft orders and our most promising," said Rosanvallon.

Most orders are for the Falcon 7X with a current backlog of 20 of the tri-jets scheduled to be delivered in China in the coming years. The Falcon 2000S has also been well received in China since it was launched in May 2011.

The Dassault Falcon product range includes four large-cabin models: the tri-jet Falcon 7X and Falcon 900LX and the twin-jet Falcon 2000LX and the new Falcon 2000S. They share a number of common features, including, large and comfortable cabin interiors, efficient and economical performance and advanced technology derived from Dassault's considerable military experience. Dassault introduced the Falcon 2000S into the super mid-size category in 2011 as an entry level option to the Falcon family offering outstanding performance, a luxurious, roomy interior and ultra-low operating costs for a price tag comparable to the smaller models featured by its competitors.

Falcon aircraft are more economical to operate and more environmentally friendly than any other large cabin aircraft. Their efficient design and advanced technology means less weight, 20-40% better fuel burn and lower emissions than other airplanes in their class.

Falcon 7X:  Leader in China

The tri-jet offers flexible range, a large and comfortable cabin interior, efficient and economical performance as well as advanced technology based on Dassault military heritage. The aircraft's 5,950 nm range enables it to handle more of the missions flown by typical business jets. It can connect Beijing or Shanghai to all of Europe or the Western United States and access challenging airports such as London City Airport -- and is the only business jet in its category capable of doing so.  The global Falcon 7X fleet is approaching 150,000 flight hours.

Dassault Falcon will have a Falcon 7X on display during CIBAS.

Dassault Falcon Backgrounder:

Dassault Falcon is responsible for selling and supporting Falcon business jets throughout the world. It is part of Dassault Aviation, a leading aerospace company with a presence in over 70 countries across five continents. Dassault Aviation produces the Rafale fighter jet as well as the complete line of Falcon business jets. The company has assembly and production plants in both France and the United States and service facilities on multiple continents. It employs a total workforce of over 12,000. Since the rollout of the first Falcon 20 in 1963, 2,000 Falcon jets have been delivered to 67 countries worldwide. The family of Falcon jets currently in production includes the tri-jets -- the Falcon 900LX, and the 7X -- as well as the twin-engine 2000LX and Falcon 2000S.

Source: Dassault Falcon
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