omniture

Microsoft to Provide Retrofit for Xbox 360 Wireless Racing Wheel

2007-08-23 13:43 2467

Action is precautionary and voluntary following reports of component malfunction.

REDMOND, Wash., Aug. 23 /Xinhua-PRNewswire/ -- Microsoft Corp today announced that it is taking a precautionary measure and voluntarily providing customers with a free retrofit to the Xbox 360(TM) Wireless Racing Wheel.

( Logo: http://www.newscom.com/cgi-bin/prnh/20000822/MSFTLOGO )

The action is being taken after Microsoft was informed of a very small number of incidents of a malfunction in the Xbox 360 Wireless Racing Wheel, in which a component in the wheel chassis may overheat and release smoke when the AC/DC power supply is used to energise the wheel. There have been no reported incidences of fire, personal injury or property damage resulting from the component failure in the wheel.

Owners of the Xbox 360 Wireless Racing Wheel should stop using the AC/DC power supply until they have obtained their retrofit. They may continue to operate the wheel using battery power.

Owners of the Xbox 360 Wireless Racing Wheel should visit http://www.xbox.com/support or within the US, US territories and Canada call Microsoft at +1 (800) 4MY-XBOX (469-9269) to register for the free retrofit and protect against the potential hazard described above. Instructions, if necessary, will be provided with the retrofit. Microsoft is notifying and will be coordinating its response activities with the relevant regulatory agencies such as the U.S. Consumer Product Safety Commission. This may affect delivery dates.

About Xbox 360

Xbox 360 is a superior video game and entertainment system delivering the best games, unique entertainment features and a unified online gaming network that revolve around gamers. Xbox 360 will have a portfolio of more than 300 games and will be available in nearly 40 countries by the end of 2007. More information can be found online at http://www.xbox.com/xbox360.

About Microsoft

Founded in 1975, Microsoft (Nasdaq: MSFT) is the worldwide leader in software, services and solutions that help people and businesses realise their full potential.

About Microsoft EMEA (Europe, Middle East and Africa)

Microsoft has operated in EMEA since 1982. In the region Microsoft employs more than 12,000 people in 60 subsidiaries, delivering products and services in 138 countries and territories.

This material is for informational purposes only. Microsoft Corp disclaims all warranties and conditions with regard to use of the material for other purposes. Microsoft Corp shall not, at any time, be liable for any special, direct, indirect or consequential damages, whether in an action of contract, negligence or other action arising out of or in connection with the use or performance of the material. Nothing herein should be construed as constituting any kind of warranty.

NOTE TO EDITORS: If you are interested in viewing additional information on Microsoft in EMEA, please visit http://www.microsoft.com/emea or the EMEA Press Centre at http://www.microsoft.com/emea/presscentre. Web links, telephone numbers and titles were correct at the time of publication, but may since have changed. For additional assistance, journalists and analysts may contact the Microsoft EMEA Press Office at +44 870 243 0515 or other appropriate contacts listed at http://www.microsoft.com/emea/contactus.

If you are interested in viewing additional information on Microsoft Corp, please visit the Microsoft web page at http://www.microsoft.com/presspass on Microsoft's corporate information pages.

Source: Microsoft Corp.
collection