- Address : One Farrer Hotel & Spa, Singapore
- Date : 2015-08-31 06:00 - 2015-09-04 12:00
- Website : http://goo.gl/HZUS2v
Customer Experience Management Asia Summit 2015, held on 31st August – 4 September at the One Farrer Hotel & Spa Singapore will showcase case studies from McDonald’s, Accor Hotels, Kotak Mahindra Bank, Star Bazaar, Max Group, National Australia Bank, MeWe, PT. Mitra Adiperkasa enterprise Electrolux E.ON Energy.
Still want more? Besides the case studies and interactive discussion groups, you will also dive into deeper learning at:
● 4 CUSTOMER EXPERIENCE BENCHMARKING SESSIONS, providing you an exclusive chance to access free of charge and up-to-the minute benchmarking information and help establish your next move forward.
● 5 WORKSHOPS including a LEGO® SERIOUS PLAY® WORKSHOP an innovative, experiential process designed to enhance innovation and customer experience.
● SINGAPORE ZOO SITE TOUR first-hand experience of creating the best customer experience journey
● NEW MOBILE APP allowing you to network and connect before, during and post the event
● 7 BRAND NEW TRACKS FOCUSED on Social Media, Big Data & Analytics, Contact Centre, Customer