Leverages strategic partnership with Blue Jeans Network in Asia Pacific
Cloud-based Service Makes Video Conferencing as Accessible, Easy-to-Use as Audio
SINGAPORE, Oct. 25, 2012 /PRNewswire/ -- InterCall, a subsidiary of West Corporation and the world's largest conferencing and collaboration services provider announced today the availability of the Blue Jeans service in Asia Pacific, supplementing InterCall's leading portfolio of audio and web conferencing portfolio with Blue Jeans' robust multi-party video conferencing.
By leveraging the partnership with Blue Jeans Network, the leader in interoperable video conferencing services, InterCall, allows users to engage in easy-to-use, interoperable video collaboration using a variety of leading devices and applications from Cisco, Google, Microsoft, Polycom, Skype, and even common web browsers. The platform is cloud-based, and customers familiar with InterCall's audio conferencing solutions will find it just as accessible and easy to use.
"The Blue Jeans offering eliminates the challenges that make video conferencing difficult," said Jon Bratsis, Director of Unified Communications for InterCall in Asia Pacific. "By allowing users to join a meeting from various devices and applications, video conferencing is now a more viable meeting choice than ever before."
The Blue Jeans platform provides a cost-effective, scalable solution that enables workers to collaborate within the enterprise and beyond. The secure service extends the reach of video conferencing beyond specialized rooms so colleagues and clients can connect without worrying about location or device, including any video-enabled tool or a standard phone line. As a cloud-based offering, Blue Jeans allows customers to avoid the high costs and complexities associated with traditional on-premise bridging solutions (commonly known as multipoint control units, or MCUs).
"Partnering with InterCall allows us to serve more customers who are in need of easy-to-use and accessible video conferencing solutions," said Imran Moin, Director of Business Development at Blue Jeans Network. "Since the Blue Jeans platform is cloud-based, there is no new hardware to deploy or software to download. A few clicks is all it takes to schedule, host, join and run video-enabled meetings."
This new offering marks yet another significant business milestone for InterCall, which works with the top companies in the conferencing and collaboration field, including Adobe, Cisco, Microsoft and Polycom. The broad range of offerings, coupled with the high standards of service delivery helped InterCall maintain industry leadership in the region, evidenced by receipt of the Frost & Sullivan Asia Pacific Conferencing Provider of the Year award for the fifth consecutive year in 2012.
For more information about the Blue Jeans video conferencing service, visit http://www.intercallapac.com/bluejeans.
About InterCall
InterCall, a subsidiary of West Corporation, is the largest service provider in the world specializing in conference communications. Founded in 1991, InterCall helps businesses move away from a siloed approach to communications, and towards making people and ideas more accessible. InterCall combines telephony, messaging, conferencing and collaboration tools into a single fabric, while focusing on making the user experience simple. With a global footprint and broad service capabilities, InterCall's flexible models for hosted, managed and on-premises services help companies get the most out of their business processes.
InterCall's strong U.S. presence, including four call centers and 26 sales offices, is bolstered by operations in Canada, Mexico, Latin America, the Caribbean, the United Kingdom, Ireland, France, Germany, Australia, New Zealand, Mainland China, India, Hong Kong, Singapore and Japan. For more information, please visit www.intercallapac.com.
About West Corporation
West Corporation is a leading provider of technology-driven, voice and data solutions. West offers its clients a broad range of communications and network infrastructure solutions that help them manage or support critical communications. West's customer contact solutions and conferencing services are designed to improve its clients' cost structure and provide reliable, high-quality services. West also provides mission-critical services, such as public safety and emergency communications.
Founded in 1986 and headquartered in Omaha, Nebraska, West serves Fortune 1000 companies and other clients in a variety of industries, including telecommunications, banking, retail, financial, technology and healthcare. West has sales and operations in the United States, Canada, Europe, the Middle East, Asia Pacific and Latin America. For more information on West Corporation, please call 1-800-841-9000 or visit www.west.com.
