BEIJING, March 11 /PRNewswire-Asia/ -- Everyday, millions of people open the Tootoomart.com (http://www.tootoomart.com/ ) website to search products, compare prices and make orders. According to a statistic from Tootoomart, nearly 70% of these goods are sent by express companies.
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Express is the last and most important process for online business (http://www.tootoomart.com/promotion/easter/ ). Fast increasing orders have become one of the most important businesses for lots of express companies.
Online shopping developed quickly in 2008. For example, Tootoomart’s business doubled. A manager from one famous express company says that in 2003 they only had a few thousand tasks each day but now they have to send more than 500,000 pieces of goods everyday. He also says that almost all the staff there are overloaded.
Experts from Tootoomart predict that the online trading (http://www.tootoomart.com/clearancezone/ ) volume will increase by more than 70% in 2009, which means that there will be more than 2 million pieces of goods sent each day. For this reason, some of the famous express companies have begun to cooperate with Tootoomart.
C2C platform connects buyers and sellers, so its demand is very different from the traditional customers that use express companies.
First, because of security reasons, delivery staff used to check products to a sender’s face. But it is impossible for the online sellers.
Second, online buyers would like to examine the goods before signing for items which increases the delivery time from 1.5 minutes to 10 minutes.
Last, most sellers ask the buyers to sign for items themselves; however, sometimes delivery staff can’t find the buyers at the delivery address. So the postmen need to call or send a message to buyers to inform them of arrival time.
In order to make the process cheaper and more convenient, some sellers on Tootoomart.com collaborate with the well-known express companies to provide free shipping (http://www.tootoomart.com/freeshipping/ ) service.