EastWest Bank takes first step in establishing a competency-based learning organization
MANILA, Philippines, Sept 5, 2013 /PRNewswire/ -- NetDimensions (AIM: NETD; OTCQX: NETDY), a global provider of performance, knowledge, and learning management systems and AndradaBriones Inc. (ABI), NetDimensions' certified reseller in the Philippines, announced today that EastWest Bank has chosen NetDimensions Learning to enable the bank to transform into a high-impact, competency-based learning organization.
EastWest Bank aims to become one of the most highly competent, world-class banks in the industry. The bank needed an enterprise Learning Management System (LMS) to implement and execute a blended learning strategy for developing critical employee competencies such as credit, branch operations, and project management across the organization.
"We looked at several LMS vendors and decided to partner with ABI and NetDimensions because we were impressed with how NetDimensions Learning can be easily customized to meet our specific needs," said Judy Grace Capili, Vice President for Human Resources and Head of EastWest Academy.
"Although all the features and functionality that we wanted in an LMS were already available out of the box, NetDimensions Learning's flexibility will enable us to develop learning portals on our own if required."
EastWest Bank continues to grow rapidly, more than doubling the number of its branch stores in the Philippines to 245 in 2012. The bank aims to have 350 branches nationwide by 2014.
"Most of our employees are young and tech-savvy. They want access to information and knowledge anytime and anywhere, so a flexible and easy-to-access LMS is very important to us," explained Capili.
Reduction of Operational and Travel Costs
With NetDimensions Learning, EastWest Academy can now offer a blended learning approach where employees can obtain fundamental knowledge first through online courses in order to help them enrich their classroom experience. In addition, EastWest Academy's learning portal will support the knowledge gained from the classroom in an on-demand learning model.
"Having an online component for our learning programs means we no longer have to fly a teacher to our local branch stores or ask our employees to travel for training," noted Capili.
Deployed via NetDimensions' Secure SaaS offering, EastWest Academy expects minimal administration and maintenance costs. "Moreover, NetDimensions Learning allows us to efficiently monitor and administer all training notifications and records. We can also ensure our employees are competent and trained for their jobs through assessments that are available in the LMS," Capili added.
Steve Young, General Manager for NetDimensions Asia Pacific said, "We are pleased that NetDimensions Learning was selected by EastWest as the learning platform for EastWest Academy. We are also very excited by the opportunity to be able to support their employees' career development. NetDimensions Learning can help a service associate or bank teller determine his or her career path and acquire the competencies and skills needed to become a store manager. This is the kind of partnership that we strive to have with all our clients."
