Falcon.io | The Platform for Every Kind of Social Media Marketer.

The Unified Social Media & CX Management Platform.
Listen, Engage, Publish, Advertise, Measure and build stronger connections with your Audience.
Falcon is how medium to enterprise-sized companies can take social media marketing and customer experience to the next leve

Listen

Monitor social media and the internet to discover a goldmine of information: from trending topics and hashtags to how your campaigns are doing. You can see the results broken down by demographics, sentiment and influencers

  • Monitor brand mentions across social networks.
  • Watch for emerging trends and join relevant conversations.
  • Find new conversations based on your unique keywords.
  • Engage with potential customers or react quickly to new ones.

Publish

Schedule, edit, preview and publish all your social media posts and campaigns. The Approval Flows ensure quality while the Campaign Planner aligns everyone on your team. Save time and ensure brand consistency and quality with the shared Content Pool.

  • Schedule all your content in one calendar and align teams and channels.
  • Ensure quality & brand fidelity using approval flows.
  • Draft, preview & edit posts, choose networks and geo-targeting parameters.
  • Share & repurpose assets using the Content Pool.

Advertize

With Advertize, your team can save time while simplifying ad management and reporting for all your channels and audiences. With Smart Labels, you can activate advanced, automatic advertising parameters for any organic post with just a few clicks.

  • Create, manage and optimize ad campaigns and ad sets that fit your business objectives.
  • Streamline all campaign components with our platform-wide labelling structure.
  • Slice and dice real-time performance metrics across placements, audiences, and objectives.
  • Save time and optimize results with automated ads booking via Smart Labels.

Engage

All your social media channels’ messages and comments come to your customizable inbox - with multiple feeds, labels and filtering. A variety of features ensure your team can moderate and rapidly respond to them all. Custom response templates and bulk actions save you time and maximize customer satisfaction.

  • Don’t miss a single comment and keep realtime conversation flowing with editable templates.
  • Receive real-time alerts if a specified topic has an unusual increase in mentions.
  • Engage directly with your audience to boost satisfaction and reputatation.
  • Resolve customer complaints in real-time before they snowball.

Measure

Analyze how your business channels are performing including engagement and team performance metrics. Showcase your efforts and social ROI in easy-tobuild, unlimited reports. Plus, Falcon is one of the few platforms to support Instagram Storie.

  • Make informed decisions with global social media analytics reporting.
  • Observe how your paid, owned and earned content is performing.
  • Track traffic from social channels to your website.
  • Share insights easily - generate reports in a just a few clicks.

Client Stories

We are delighted to have PR Newswire as a distribution partner to amplify our reach globally with our first international communication campaign. PR Newswire’s Multimedia News Release helps us to deliver our messages in a more interactive and effective way. Download >

—— Incheon Global Campus

It was the first time the head office in South Korea sent out a multimedia release. It was a good try as we could engage our target audiences with visuals including videos, as well as localise the release in multiple languages to boost engagement and media pickups. We would like to thank PR Newswire Korea for making our first multimedia release a success. Download >

—— LG Group

We wanted to use a different communication approach and decided to work with PR Newswire even though we were unsure what to expect at the beginning. Fortunately, PR Newswire was able to work seamlessly with us and facilitate our requests by providing professional inputs and suggestions. It is very satisfying to see our news release can be shared globally in just a click away. Download >

—— Jakarta Land

By leveraging PR Newswire’s extensive and credible media network, our story was published verbatim in hundreds of media outlets across Asia. PR Newswire was able to bring our company great benefits on a global scale! Download >

—— ANX International

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