Computer/Electronics
Asia Pacific Telecom Co. Ltd Uncovers Insight into Customer Journey With NICE Nexidia Analytics
HOBOKEN, N.J., Jan. 30, 2020 /PRNewswire/ -- NICE (Nasdaq: NICE) today announced Asia Pacific Telecom Co. Ltd. (APTG) has implemented NICE Nexidia Analytics to improve customer satisfaction. Seeking a solution that would improve efficiency and determine the root cause for repeat calls, APTG chose...
2020-01-30 08:15
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Digital Realty Research: Budget, complexity and connectivity emerge as key challenges for Australian data strategies
- 88% of Australian businesses struggle to secure budget to implement their data strategy - 90% are concerned about how they will deal with the increasing quantities of data - 79% of businesses report lack of clarity around who 'owns' the data operations SYDNEY, Jan. 30, 2020 /PRNewswire/ -...
2020-01-30 06:00
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