Outsourcing Businesses
Fusion CX Receives Frost & Sullivan's 2026 North America Customer Value Leadership Recognition for Excellence in Customer Experience Transformation
Recognized for innovation, customer success, and AI-driven omnichannel customer
experience management, delivering measurable business outcomes
SAN ANTONIO, July 15, 2026 /PRNewswire/ -- Frost & Sullivan
Drake International Mourns the Passing of Founder Bill Pollock
The Winnipeg-born entrepreneur who pioneered an industry, championed opportunity and spent 75 years making the world a better place TORONTO, July 10, 2026 /PRNewswire/ -- Bill Pollock, founder of Drake International, passed away July 7, 2026 in Monaco at the age of 97. A humble and private perso...
Drake International Launches Drake Force for Good Day, a Global Commitment to Building the Workforce of Tomorrow
On its 75th anniversary, the global talent management and workforce advisory firm declares that the organizations which will win the AI era are not those that automate fastest, but those that develop people best TORONTO, June 1, 2026 /PRNewswire/ -- Drake International, a global talent managemen...
Drake International Launches Drake Force for Good Day, a Global Commitment to Building the Workforce of Tomorrow
On its 75th anniversary, the global talent management and workforce advisory firm declares that the organizations which will win the AI era are not those that automate fastest, but those that develop people best TORONTO, June 1, 2026 /PRNewswire/ -- Drake International, a global talent managemen...
VXI Receives Frost & Sullivan's 2026 North America Company of the Year for Excellence in Revenue Generating Solutions Leadership
Recognized for innovation, AI-driven sales optimization, and measurable
customer success in revenue generating solutions.
SAN ANTONIO, May 20, 2026 /PRNewswire/ -- Frost & Sullivan
Firstsource Partners with Typeface to Launch Agentic Marketing Services
New full-stack offering turns content operations into an agentic growth engine NEW YORK and MUMBAI, India, April 30, 2026 /PRNewswire/ -- Firstsource Solutions Limited (NSE: FSL) (BSE: 532809), an RP-Sanjiv Goenka Group company, today announced the launch of a new offering —Agentic Marketing Serv...
Startek® and CCI Global complete merger, creating a global leader in Human Augmented AI
With over 50,000 associates across 55 delivery centers worldwide, the unified organization scales AI-led, human-centric CX solutions for the world's leading enterprises. DENVER, April 16, 2026 /PRNewswire/ -- Startek®, a digital-first global customer experience (CX) solutions provider, today ann...
TP Receives Frost & Sullivan's 2026 India Company of the Year Recognition for Excellence in Customer Experience Management Services
This recognition highlights TP's leadership in digital transformation,
responsible AI adoption, and outcome-driven outsourced services.
SAN ANTONIO, April 6, 2026 /PRNewswire/ -- Frost & Sullivan
Ubiquity Earns 2026 Frost & Sullivan Enabling Technology Leadership Recognition for Advancing AI-Enabled Customer Experience and Measurable Outcomes
Frost & Sullivan recognizes Ubiquity for advancing customer experience through
transparency and reliability, delivering measurable outcomes via integrated BPO
services and embedded AI capabilities.
SAN ANTONIO, March 26, 2026 /PRNewswire/ -- Frost & Sullivan
InCorp Hong Kong Announces Plan to Rebrand to Ascentium
HONG KONG, March 24, 2026 /PRNewswire/ -- InCorp Hong Kong, An Ascentium Company
TelkomMetra Streamlines Business Portfolio, AdMedika Group Poised to Enter a New Growth Phase on Regional Level Under Fullerton Health
A Strategic divestment steps to strengthen the fundamentals of TelkomGroup as the main holding and focus on the core business of digital and telecommunications JAKARTA, Indonesia, March 9, 2026 /PRNewswire/ -- PT Multimedia Nusantara (TelkomMetra), as one of the subsidiaries of PT Telkom Indones...
Annum Capital and Turoid - Unlocking AI for Asia Family Offices
HONG KONG, Jan. 23, 2026 /PRNewswire/ -- Annum Capital, a leading financial
services group in Hong Kong, today announced a strategic partnership
with Turoid, a next-generation technology provider, to bring AI to multi-family
offices and asset managers in Asia.
HR Path strengthens its North American Dayforce practice through its merger with Enforce
PARIS, Jan. 20, 2026 /PRNewswire/ -- HR Path, a global leader in HR consulting, digital transformation, and payroll outsourcing, is pleased to announce the merger of its operations with Enforce, a Dallas based HRIS specialist recognized for its strong expertise in Dayforce. With a presence in 28...
Apex AI brings global automation capability to Australia's scaling startups
SYDNEY, Jan. 12, 2026 /PRNewswire/ -- Apex AI, the AI-automation capability firm from Roar Global, has expanded its delivery network in Australia to help high-growth founders and operators access certified automation capability faster, and at a level of quality and reliability that traditional hi...
TP Receives Frost & Sullivan's 2025 African Company of the Year Recognition for Excellence in the Outsourcing Industry
TP recognized for advancing Africa's outsourcing landscape through its
strategic integration of technology, emotional intelligence, and sustainable
growth initiatives.
SAN ANTONIO, Dec. 2, 2025 /PRNewswire/ -- Frost & Sullivan
Links International, An Ascentium Company, Recognised Again as a 'Star Performer' in Everest Group's Multi-Country Payroll (MCP) Solutions PEAK Matrix® Assessment 2025
HONG KONG, Dec. 1, 2025 /PRNewswire/ -- Links International
TP Honored with Frost & Sullivan's 2025 Global Competitive Strategy Leadership Recognition for Leveraging AI to Transform Sales Solutions
Recognition reflects its success in redefining global CX outsourcing through
innovation, strategy, and performance excellence.
SAN ANTONIO, Nov. 10, 2025 /PRNewswire/ -- Frost & Sullivan
Firstsource Strengthens UnBPO™ Vision with Strategic Investment in Lyzr.ai
MUMBAI, India, Nov. 4, 2025 /PRNewswire/ -- Firstsource Solutions Limited
AV-Comparatives Releases Latest Security Test Results for Enterprise and Consumer Markets
INNSBRUCK, Austria, Oct. 21, 2025 /PRNewswire/ -- Independent evaluations highlight trusted cybersecurity solutions, with registration now open for the CARO Workshop 2026 AV-Comparatives, the internationally recognised authority in independent cybersecurity testing, has released its most recent ...
Startek® Philippines recognized with dual honors at The Philippines Leadership Awards 2025
MANILA, Philippines, Oct. 17, 2025 /PRNewswire/ -- Startek®, a digital-first global customer experience (CX) solutions provider, has been honored with two prestigious awards atThe Philippines Leadership Awards 2025 by the World HRD Congress. The company received recognition as anOrganisation with...
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