Latest News

The Future of Telehealth Relies on Seamless UC&C Monitoring

* IR launches a healthcare bundle to meet the demands of proactive communication monitoring in he...

2024-06-26 21:30 1921

IR Joins the Genesys AppFoundry Program Unlocking Next-Level Contact Center Performance

* The association benefits customers by effectively monitoring their contact center performance a...

2024-06-18 21:00 2520

IR Launches the Future of Remote Workforce Management - RemoteInsight

* The solution enables organizations with unparalleled ear-to-ear visibility for the end user and...

2024-01-31 22:00 2032

Navigate UC&C Challenges with IR's Collab Compass

* The tool aids organizations to streamline their Unified Communications and Collaboration (UC&C)...

2023-09-20 14:55 1560

New Research: UC&C Monitoring can Ease IT Burden and cut Costs

* Spiraling operational and productivity costs can be reduced by proactively monitoring the Unifi...

2023-06-29 21:00 2870

IR Empowers HPE NonStop Customers with Business Insight

* This add-on feature enables data access to teams beyond the core NonStop team in large enterpri...

2023-06-20 21:00 2942

IR Streamlines Alerts Management with ServiceNow Integration

* This benefits IT teams to manage alerts and tickets from a single platform. SYDNEY, May 31, 202...

2023-05-31 21:00 3085

Too Many Tools Killing IT Productivity

* Research conducted by IR spotlights the time wasted by IT teams working across multiple unified...

2023-04-27 21:00 2530

25% of IT Practitioners Waste 1 day Each Week on Needless UC&C Tasks

* Research conducted by IR highlights the challenges IT teams face when dealing with evolving uni...

2023-03-27 19:00 661

IR Collaborate Supports Ribbon Core Session Border Controllers

* This enhancement provides added end-to-end visibility for multiple communication systems. SYDNE...

2023-03-22 20:00 2165

IR Enables Cloud Migration for 18,000 Contact Center Agents

* IR's customized solution ensures a high-quality experience as the customer migrates from legacy...

2023-03-15 20:00 1857

IR expands strategic partnership with LANcom in Taiwan

The expanded partnership provides LANcom customers with enhanced collaboration solutions and experi...

2023-01-10 11:20 2494

IR Validates its Strong Information Security Management System with ISO 27001:2013 Certification

* The certification was achieved through a formal quality system audit conducted by an accredited...

2022-12-14 14:53 2295

Three Categories sum up Employee Work Expectations in the Evolving Hybrid Workplace

* IR and Ecosystm research indicates organizations are ensuring their hybrid workplace strategies...

2022-10-20 08:05 1753

35% of Employees Cite Poor Connectivity and Network Issues As Ongoing Hindrances When Working from Home

* Even after working from home for two years, not all employees have the best tech experience as ...

2022-10-05 20:00 369

IR Joins Zoom ISV Partner Program to Enhance Collaboration Experience

* The association benefits large enterprises that need added visibility and detailed insights int...

2022-09-14 21:00 1635

IR Appoints Rodney Foreman as Senior Vice President, Americas

SYDNEY, Aug. 8, 2022 /PRNewswire/ -- IR (ASX:IRI) a leading global provider of performance manageme...

2022-08-08 21:00 2625

ACI Worldwide and IR Partnership Unlocks Insights Through Real-Time Enterprise Transaction Monitoring

MIAMI, Fla. and SYDNEY, July 21, 2022 /PRNewswire/ -- ACI Worldwide

2022-07-21 21:00 2346

43% of Tech Teams are Scaling up Technology with Managed Service Providers to Support Hybrid Work Environments

* The shift in tech teams' priorities is driving engagements for Managed Service Providers. * I...

2022-06-28 21:00 903

IR and Ecosystm Research Indicates that 75% of Employees want to be in the Office in 2022

* IR commissioned a research report with Ecosystm on the changing dynamics of the workplace. * ...

2022-06-21 21:00 2085