omniture
CRM & CCAM

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CX Summit 2025 Highlights the Need to Balance AI Innovation with Human-Centred Experience

Industry leaders emphasise that technology must enhance—not replace—the human connection in custome...

2025-11-25 16:48 934

Malaysia's State of CX Research and Report 2025 to Be Launched at CX Summit 2025

KUALA LUMPUR, Malaysia, Nov. 3, 2025 /PRNewswire/ -- The much-anticipated State of Customer Experie...

2025-11-03 14:36 927

World-Renowned CX Guru Shep Hyken Returns to Kuala Lumpur for the 10th Annual CX Summit 2025

KUALA LUMPUR, Malaysia, Oct. 15, 2025 /PRNewswire/ --  The 10th Annual CX Summit Kuala Lumpur, orga...

2025-10-15 09:30 1216

Inaugural "State of CX Malaysia" Research Reveals Opportunities in Customer Experience for Malaysia

KUALA LUMPUR, Malaysia, Dec. 19, 2024 /PRNewswire/ -- CX Malaysia, in collaboration with Twimbit, M...

2024-12-19 15:55 2325

CX MALAYSIA DEBUTS TO REVOLUTIONISE CUSTOMER EXPERIENCE IN MALAYSIA

KUALA LUMPUR, Malaysia, Nov. 14, 2024 /PRNewswire/ -- The Contact Centre Association ofMalaysia (CC...

2024-11-14 16:01 2802

A NEW CHAPTER IN CUSTOMER EXPERIENCE UNFOLDS IN MALAYSIA!

9TH Annual CX Summit in Kuala Lumpur – The Next Chapter (13-14 November 2024) KUALA LUMPUR, Malaysi...

2024-11-05 11:53 2562

Highlights from the 8th Customer Experience Summit by CCAM

Content was King but AI rules CX Summit 2023 In Kuala Lumpur KUALA LUMPUR, Malaysia, Dec. 21, 2023 ...

2023-12-21 10:00 2634

AI is expected to take centre stage at this year's CX Summit in Kuala Lumpur.

8th Annual CX Summit in Kuala Lumpur – Transformation Accelerated KUALA LUMPUR, Malaysia, Nov. 20, ...

2023-11-20 14:08 2321

The Biggest Customer Experience Engagement in Asia-Pacific (APAC) Takes Place On 29-30 November 2023

KUALA LUMPUR, Malaysia, Nov. 1, 2023 /PRNewswire/ -- The 8th Customer Experience (CX) Summit is tur...

2023-11-01 15:11 2118