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2017 Customer Experience Asia Excellence Awards - Annoucement of Finalists

2017-08-22 13:44 3379

SINGAPORE, Aug. 22, 2017 /PRNewswire/ -- Customer Experience Management Asia (CEM Asia) is delighted to announce the finalists for the 2017 Customer Experience Asia Excellence Awards.  Returning for a 3rd year, the Awards have now become a must-attend affair for CX professionals in Asia and for organisations that have put customer at the heart of their businesses.

This year we received a record number of 148 entries from 65 companies across 12 categories. After extended review by our esteemed Panel of Judges, we are proud to share with you the complete list of organisations that have made the cut. The winners will be celebrated at the Gala Dinner Awards taking place at Marina Bay Sands on Tuesday, 12th September 2017.

Best Brand Experience Award

Best Customer Experience Team Award

DBS Singapore
Himawari
Maybank Malaysia
Siam Commercial Bank
Shiseido



CIMB Niaga
IndusInd Bank
Orchard Turn Developments Pte Ltd
Mumbai International Airport
Philippine Savings Bank
SingTel
VFS Global
Volkswagen Group Australia

 

Best Contact Centre Award

Best CX Personality Award

AIA Berhad
CIMB
DBS Group
Maybank Malaysia
SingTel
SP Group
Volkswagen Group Australia

 

Dr. Piyawat George, CIMB Thai Bank
Mary Felicia Sim, Orchard Turn Developments Pte Ltd
Dr. Yew Ker Ling, SingTel




Best Customer Experience Award
AIA Berhad
Central Provident Fund Board
CIMB 
CIMB Thai Bank
DBS Group
Farrer Park Hospital
Orchard Turn Developments Pte Ltd
Maybank Malaysia
Mobitel
Philippine Savings Bank
Ping An Group
Servion Global Solutions

 

CX Vendor Excellence Award

Accenture
DSI Academy
Jirnexu
Terragni Consulting

Best Digital Experience Award

DBS Singapore
Farrer Park Hospital
Hong Leong Bank Berhad
Mahindra Comviva
Siam Commercial Bank
SingTel

 

Best Omni-Channel Experience Award

DBS Group
Maybank Malaysia
SingTel
Sino Club

 

Best Employee Engagement Award

Blue Dart
CIMB Thai Bank
DBS Group
Dhiraagu
OCBC Bank
SP Group

 

Best Social Media Strategy Award

China CITIC Bank International Limited
DBS Group
Dell
HP Customer Support APJ Care Center Kasikornbank
Maybank Malaysia
Ooredoo Myanmar
Philippine Savings Bank

Best Use of CEM Technology Award

AXA Hong Kong
Hong Leong Bank Berhad
Johnson & Johnson Medical Asia Pacific
Servion Global Solutions
SingTel
SMART Communications
Volkswagen Group Australia

About The Awards

Part of our flagship 5th Customer Experience Asia Summit, the 2017 Customer Experience Asia Excellence Awards form the industry's benchmark in terms of best practices and provide an opportunity for CEM professionals to gain recognition for their achievements and initiatives. Judged by our Executive Panel of Experts, each Award will celebrate the success of pioneers in this space.

The winners will be announced during the Gala Dinner Awards on 12th September taking place at Marina Bay Sands. Join us and celebrate in style as we shine the spotlight on great customer experience and service delivery in Asia.

To secure your table, please contact our Awards Team at cemasiaawards@iqpc.com.sg or at +65 6722 9388. For further information on the awards and the 5th Customer Experience Management Asia Summit, please visit www.customerexperienceasia.iqpc.sg.

About CEM Asia

Customer Experience Asia (CEM Asia) is part of the CX Network, a leading online resource for senior customer experience, service, insight, digital and marketing decision-makers. Our value-rich content includes industry news, market reports, the latest trends and challenges, CX TALK videos, interviews and podcasts with CX leaders best practices, digital events, and much more.

Source: IQPC Worldwide
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