HealthEngine celebrates new milestone for Australian health, recording one million bookings in a single month

Aussies are embracing digital health leading to a surge in online healthcare bookings
2019-06-06 09:21 4618

PERTH, Australia, June 6, 2019 /PRNewswire/ -- HealthEngine has solidified its position as Australia's leading consumer healthcare platform, reaching one million monthly bookings in May 2019.

CEO and Medical Director Dr Marcus Tan
CEO and Medical Director Dr Marcus Tan

In a clear sign that Australians are embracing the ease and convenience of digital health, the company has now recorded the same number of bookings in a single month that first took a full three years to achieve (in 2015, HealthEngine celebrated one million bookings made on the platform since launching online bookings in 2012).

The healthcare platform has seen growth in demand and adoption across patients and providers, as tech-savvy Aussies turn to digital health to access on-demand healthcare.

Key HealthEngine facts include:

  • In the last 12 months, more than 3.6 million Australians have used HealthEngine to book an appointment with their provider
  • A HealthEngine powered appointment is booked every 3 seconds
  • More than 100,000 practices and practitioners are currently listed on the platform
  • 77% of bookings are made via mobile
  • Nearly 90% of appointments made are with a patient's existing care providers
  • Over half of HealthEngine users booking GP appointments (55%) saw their GP within 24 hours of booking
  • 1 in 5 HealthEngine users see a GP within 4 hours of booking an appointment
  • Nearly 60% of appointments booked on HealthEngine are made outside of regular working hours, when the provider's reception is likely closed

Commenting on the milestone, Dr Marcus Tan, HealthEngine's CEO and Medical Director, said:

"HealthEngine is creating a platform that enhances connections between patients, providers, and the healthcare industry at large.

"Technology has transformed the way that Aussies are connecting across nearly every industry, from travel and retail to hospitality and finance. It's vital that the healthcare industry does not get left behind in this consumer-friendly wave of digital transformation.

"Our booking momentum points to a significant shift in the way consumers are accessing healthcare, with massive numbers of Australians embracing the benefits of digital health resulting in improved access to care, and improved efficiency for the system."

This milestone in patient demand points to strong, continued growth for HealthEngine. The team has recently made further advances already this year including the establishment of its Advisory Group, a collaboration of health providers and peak bodies, such as the Australian Patients Association, to provide independent industry guidance to HealthEngine, and by signing a partnership with the Australian Physiotherapy Association, the national peak body representing physiotherapists and their patients. In the year ahead, the company remains focused on unlocking the full potential of digital health in Australia, evolving its product pipeline and expanding through a series of strategic partnerships. 

About HealthEngine

Launched in 2006, HealthEngine is changing the way that patients access and experience healthcare in Australia. Its world-class platform helps patients navigate Australia's complex health system, while providing practitioners with technology to improve the patient experience. HealthEngine has enabled over 3.6 million patients in the last year to have greater control over how they manage their health through services including online booking and appointment reminders, all via a smartphone app or online. For more information visit

Photo -

Source: HealthEngine