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HokuApps Reinforces The "Count on Me!" Organisation Culture at Ramada and Days Hotels by Wyndham Singapore

HokuApps digitalises the HR communication and recognition platform where management can engage the workforce efficiently while keeping them fully motivated.
2020-11-20 10:00 1169

SINGAPORE, Nov. 20, 2020 /PRNewswire/ -- HokuApps, a global player in next-generation digital transformation services, today announced that it has successfully built and deployed an innovative human resources engagement platform for energising the "Count on Me!" culture of the Ramada and Days Hotels in Singapore. The app "RD Connect" enhances the management-employee relationship by enabling instant recognition of good work and encourage employees to display Count on Me! core values which are being respectful, responsive and delivering a great experience.

Along with this, the app also functions as an employee bulletin board for important announcements or to organise employee engagement activities such as competitions, events and awards. The app provides management with actionable and detailed employee reports. Even though the app was not planned for the COVID-19 pandemic, the hotels are able to remotely engage and recognise their employees through the app, embracing safe management and contactless process. 

The Ramada and Days Hotels by Wyndham Singapore at Zhongshan Park are the first two properties in Singapore to be managed by the Wyndham Hotel & Resorts, amongst the five largest and most diverse hotel chain with more than 9000 hotels in 90 countries around the globe commanding a leading presence in the economy and midscale segments of the lodging industry. Wyndham initiated their "Count on Us" program at every property worldwide to build confidence among guests and welcome back travellers which helped them during COVID-19. 

RD Connect built by HokuApps functions as a peer-to-peer employee engagement solution where good work is recognised instantly, and opportunities may be identified more personally. At its simplest level, the app is based around a sticker system where employees can endorse / send recognition to each other. The hotels hold competitions through the app and employees are rewarded based on accumulated stickers. It includes real-time business chat and automated notifications. Employee details remain confidential with only the HR Department with access to any employee/team rating history. 

"Our hotels value our employee's contributions and utilise a sticker award process which was administered manually to recognise employees. We faced the issues of employees not receiving their well-deserved thank you messages as these were passed down from one level to another," said Reagan Chiam, Sr. HR Executive for Ramada and Days Hotels Singapore and the project manager for this initiative. "With traditional modes of communication, keeping employees engaged at a personal level was challenging as every message was driven manually which increased mundane work extensively. Thanks to RD Connect, we can now instantly recognise behaviours in line with our core values, while before it might have taken up to 60 days for a note of commendation to reach the employee. The quality of recognition has also been enhanced with the app enabling description of desired organisation culture.

"We are proud that RD Connect has become such an integral part of Ramada and Days Hotels," said Arif Gafar, Sales Director for HokuApps. "Using the HokuApps platform, management can engage the workforce efficiently while also helping to keep their employees fully motivated. It's especially encouraging that the app has become such an unforeseen powerful tool amid the COVID-19 pandemic." 

About HokuApps

HokuApps is a fast-growing technology platform that empowers organizations to develop innovative technology solutions incredibly fast. Headquartered in Singapore, the rapid application development platform has enhanced mobile and data integration capabilities to enable companies to speedily deploy mobile and web applications. HokuApps empowers organizations to usher in their digital transformation journey to better engage with customers, partners, and employees.

Source: HokuApps
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