KUALA LUMPUR, Malaysia, July 22, 2020 /PRNewswire/ -- MACROKIOSK, a leading digital technology company in Asia, announces today that it has earmarked up to RM3 million subsidy to help small and medium enterprises (SMEs) in Malaysia to embrace digitalisation. This initiative is in-line with the group's efforts to assist SMEs to restart their businesses during these unprecedented times.
The allocation of the subsidy will provide a stepping stone for SMEs to quickly adopt digitalisation and integrate digital solutions into their existing business models.
"We recognise that SMEs today need digital solutions that are easy to implement and enable quicker sales conversion," says Mr. CS Goh, Co-Founder and Chief Corporate Officer, MACROKIOSK Group. "Selling and buying over social platforms, also known as chat commerce, have become a norm amongst small businesses and their customers. With our payment solution, businesses can quickly close a sale by sending their customer a link comprising a digital invoice and multiple payment options. Payment can be made by the customer through a few clicks and the sale is completed there and then."
He adds, "Once a sale has been made, the next step is to focus on customer retention and loyalty. That's where our communication and customer relationship management solution come into play. Businesses can reach out to their customers through SMS, email, WhatsApp and Viber, to name a few, whether for the purpose of replying to their queries, notifying them of new promotions, issuing rewards and vouchers, or simply sending a thank you note – all of which can be easily executed via our platform."
SMEs can also leverage MACROKIOSK's digital solutions to optimise their businesses for the digital marketplace with one-time passwords for secure authentication to verify their customers, or configurable interactive chats to provide instantaneous and dynamic support services to their customers on their preferred messaging platform.
As digitalisation becomes vital for the survival of many businesses, particularly in the current economic climate, the Malaysian-founded company seeks to assist SMEs through its BOLD. for SMEs initiative to empower SMEs with what it takes to restart and create sustainability in their businesses with its scalable digital solutions as-a-service. SMEs who are keen to leverage BOLD. digital solutions can reach out to MACROKIOSK (https://macrokiosk.com/boldforsme) to onboard a range of subsidised plans in the areas of Communication, Authentication, Engagement and Payment.
Mr. CS Goh says, "All our digital solutions, which are conceptualised, innovated and created by Malaysian talents, now serve millions of users worldwide on a daily basis. As such, we hope to play a role to support Malaysian SMEs in their digital transformation as we weather the challenging times ahead, together."
About MACROKIOSK
MACROKIOSK is Asia's leading digital technology company with a strong global presence. Since 2000, MACROKIOSK has been at the forefront of helping individuals and businesses embrace the digital economy through the delivery of Digitalisation Platform-as-a-Service (DPaaS) solutions.
To date, more than 3000 businesses in 37 countries spanning 24 industries and millions of users experience MACROKIOSK's scalable, secure and highly-adaptable digital solutions developed in-house. MACROKIOSK is certified to international standards including the Microsoft.NET, PMP certification and ISO27001 ISMS.
For more information, please visit www.macrokiosk.com.
Photo - https://photos.prnasia.com/prnh/20200720/2861881-1?lang=0
