 |
HONG KONG, March 28, 2012 /PRNewswire-Asia/-- Rackspace® Hosting (NYSE: RAX), the service leader in IT hosting and cloud computing, has been commended for its quality of service and professional excellence according to a Fleet Management, the world's fourth largest shipping management company, according to a case study released today.
This industry recognition has come about after Rackspace's hosting services were successfully supplied to Fleet Management, an agreement that has been in operation since April 2011. Rackspace has provided dedicated IT hosting support while managing the company's e-mail service, accounting system and ERP system with Oracle Database Cluster, thereby allowing Fleet Management's IT team to focus on developing critical computer programs for the ships and the crews it oversees.
"Like every company, we should be focusing on our core business and not trying to run and operate an IT [hosting] service," said Fleet Management CIO Michael Janich.
Fleet Management gave Rackspace high marks for its ability to deploy an enterprise-wide ERP system with Oracle Database Cluster in as little as 28 days; the provision of around-the-clock Fanatical Support® on Fleet Management's dedicated servers; and overall value for money.
"If somebody wants a hosting company I would recommend Rackspace because of their quick delivery time, their professional attitude, their Fanatical Support®, and their price-point," said Janich. "I think it's a very balanced IT package in terms of everything you need."
"We are excited to be working with Fleet Management and are thrilled they are happy with the relationship. We are committed to providing them with consistent uptime, connectivity, universality, affordability and support. Every customer we serve deserves the best in IT hosting solutions – whether it is through Rackspace's Managed Hosting, Cloud Computing, or Hybrid Hosting offerings," said Jim Fagan, VP, and Managing Director, Rackspace Asia.
The Fleet Management-Rackspace case study can be found at: http://www.rackspace.com.hk/downloads/case-study/casestudy-fleetmanagement.pdf
About Rackspace
Rackspace Hosting is the service leader in IT hosting and cloud computing. Rackspace provides Fanatical Support ® to its customers, across a portfolio of IT services, including Managed Hosting and Cloud Computing. The company was also positioned in the Leaders Quadrant by Gartner Inc. in the "2011 Magic Quadrant for Managed Hosting". For more information, visit www.rackspace.com.hk.
Forward-Looking Statements
This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any statements about historical results or third party data that may suggest trends for our business or industry; any statements of the plans, strategies, and objectives of Rackspace for future operations or growth; any statements of expectation or belief regarding future events, and any statements of assumptions underlying any of the items mentioned. Risks, uncertainties and assumptions include the possibility that expected growth or success may not materialize because of Rackspace's failure to create a viable vision or its inability to execute on its vision, failure to execute on its operational plans, rapid technological changes that adversely affect the demand for Rackspace products and services, shifts in customer demand, customers' and potential customers' acceptance of Rackspace products and services, and other risks that are described in Rackspace Hosting's Form 10-K for the year ended December 31, 2011, filed with the SEC on February 17, 2012. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.
