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Beijing Perfect World Receives an ISO 9001 Certificate for Its Customer Service

2007-09-20 18:51 3740

BEIJING, Sept. 20 /Xinhua-PRNewswire/ -- Beijing Perfect World Co., Ltd. announces that it officially received a ISO9001:2000 customer service certificate on Aug 24, 2007 from SGS, the biggest third-party auditing institute in the world.

ISO9001 is a universal applicable series of standards on quality control and quality guarantee that was promulgated by the International Organization for Standardization (ISO) in 1987. In 1994 and 2000, respectively, ISO has modified its standards. ISO is truly an international organization which standards have been adopted by more than 90 countries. ISO has had a profound influence around the world.

As one of the best online-game customer service systems, Beijing Perfect World’s customer service department and client services system provides millions of gamers amusing and interactive online games through earnest and cordial service. In early 2007, Beijing Perfect World’s customer service won “the best customer service 2006 in play 100” award. After winning the award, Beijing Perfect World made persistent efforts to offer plenty of user-guaranteed measures such as “perfect world code protection card,” “perfect world track-back operation,” and “perfect world telephone-linked code guarantee” which have received appraisals from the majority of gamers.

Although Beijing Perfect World Co., Ltd. has received aa ISO9001 certificate for its customer service, the Company will continue to keep working hard, and continue to produce premium quality online games in China and to create a more personal service for all of Perfect World’s customers.

Introduction of Beijing Perfect World Technology Co., Ltd.

Beijing Perfect World Technology Co., Ltd, ( http://www.wanmei.com/en/wanmei.htm ) was founded in 2004, and was originally invested in by Mr. Chi Yufeng, the president of Human Software Corporation, a leading company in educational software enterprises in China, as well as other well-known people in Information Technology. The aim of the company is to develop world-class national online games with heart and soul, while striving to be China’s leading online gaming development team and publicizing traditional Chinese culture to the world.

The Company has an effective management team, outstanding techno-talents, wide markets and a rich marketing experience. Relying on precise and stable technical accumulation and deep international influences, the company commits itself to developing internationally competitive products and to leading Chinese interactive entertainment products to the world through extensive international cooperation.

Perfect World ( http://www.w2i.com.cn )is a fantastic 3D online game presented by Beijing Perfect World Technology Co., Ltd. Starting from a traditional Chinese myth that Pangu built the sky, land and people, the game created a fantasy world and took players to times of old, with its epic backgrounds and grandiose story content.

As a wholly homemade masterpiece, "Perfect World" covers many creative elements that are leading at home and abroad. The large and seamless map completely clears up regional limitations; flying status makes the 3D war in a real sense possible; while the function that lets large factions build cities by themselves allows players to have fun while creating a whole new world. The private home system enriches the communication between players. Allowing them to make their own armaments lets them possess unique weapons. Also, there are more systems available like individualized image setups, freely designed fashion systems and a buddy system. Some designs are very interesting: flying kites and fishing, for players who may want to relax; carriages and yachts, for those that want to kick back. All these features allow players to appreciate the magnificent scenery in "Perfect World."

Introduction of "Wulin2"

"Wulin2"is a 3D Q edition Wu Xia fantasy online game, which was developed by Beijing Perfect World in 2006. It created a brand-new "Online Comedy Game" entertainment style for gamers. The game story starts at the Tongfu hostel in the small town of Qixia, and then moves on to the world, which is full of peril. It brings the players to the unpredictable Wulin world where they can do what ever they like, while trying their best to become a hero.

The story behind the game "Wulin2" is drawn from the famous modern comedy teleplay of the same name. In order to inherit "Perfect World’s" consistent and precise game style, the game is created by an advanced 3D engine. It possesses the characteristics of a small-sized client server, with low computer hardware requirements and fancy images. Using the many wonderful characteristics of the "Wulin" teleplay, Beijing Perfect World initiated the "Online Comedy Game." It concentrates on a comfortable, humorous game style from the aspects of game background, tasks, systems and so on, and it always amuses the players through humorous dialogue and tasks.

Introduction of "Zhu Xian"

Beijing Perfect World will launch a large-scale fantasy, self-cultivating online game "Zhu Xian," which is based on the extremely popular novel that is dominating the top ten most popular novels of Baidu. Its unique fourth-generation MMPRPG system configuration will renovate the current Chinese online game market.

"Zhu Xian Online" will inherit the fantasy elements of the novel, express China’s beautiful scenery and truly let the player experience the full process of self-cultivation. This beyond-space-and-time "4D" online game has an abundant production system, complex mage equipment and a variety of regions. The game will have furious clan battles, and will allow the players to enter the mysterious underground. The game creates two unique ways of leveling up and self-cultivation, and will bring a totally different fantasy online game to you.

Source: Beijing Perfect World Co., Ltd.
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