HONG KONG, July 19 /PRNewswire-Asia/ -- Citibank has been receiving customer enquiries over the past few months regarding pestering telesales calls received which claim to be from Citibank. After thorough investigation by the Bank, it has been confirmed that Citibank has no association with these calls. The Bank has reported these incidents to relevant regulatory bodies and the Police in order to protect the interests of customers and the public.
After such actions taken by the bank, similar calls have substantially decreased. However, as a cautionary measure, Citibank appeals to customers to protect one's personal data to prevent any unauthorized usage. Should customers have any doubt regarding a caller's identity, please obtain the caller's full name and direct contact number, and contact CitiPhone Banking 24-hour hotline at 2860 0333 for verification.
Media contacts
Prudence Lai
Tel: +852-2962-3393
Email: prudence.nm.lai@citi.com
