CyberTech Continues Expansion Strategy With New Tokyo Facility

CyberTech International
2009-12-31 00:31 788

Extends "Follow-the-Sun" Customer Care Support Across Asia Pacific Region

AMSTERDAM, Jan. 6 /PRNewswire-Asia/ -- CyberTech International ( ), a leading global provider of advanced voice and data recording technologies, today announced the opening of a new facility in Tokyo to offer "follow-the-sun" sales and support to the Japanese and Korean markets. The launch of CyberTech Japan confirms the company's commitment to serving the Asian Pacific marketplace and complements the services provided by the existing Hong Kong and Singapore offices.

CyberTech Japan will provide pre- and post-sales support for global customers, partners and resellers in the region and is lead by Eric Greenberg, who joined the company in December 2009 as Sales Director for Japan and Korea. Greenberg has extensive, senior-level experience in the voice and data recording industry, having previously launched a similar operation in Japan. He reports direct to Phil Riseley, Managing Director for CyberTech Asia Pacific Ltd.

"Eric's experience and expertise will play a crucial role in helping CyberTech Japan to deliver the highest level of customer care," commented Riseley. "Extending our presence in a market so important to our many global customers in the financial sector is a uniquely appropriate venture in closing another year of recording-breaking growth for CyberTech. We have now established sales and support facilities in each of the world's top financial centers."

About CyberTech

CyberTech International leads the voice logging and communications recording industry with global operations and offices throughout Europe, Asia, Middle East and the Americas. CyberTech is among the fastest growing data communications providers and a recognized innovator of voice recording and monitoring applications. With products and services that drive efficiencies in the capture, storage, retrieval and playback of voice, radio and data communications, CyberTech offers a worldwide suite of innovative recording technologies that enable organizations to achieve the highest levels of performance, quality assurance and liability protection while supporting existing business processes. With solutions deployed widely throughout organizations in the public safety, financial services and call center markets, CyberTech uniquely adds value through commercial-off-the-shelf (COTS) products and applications that are scalable, turnkey, and easy to implement over a virtually unlimited number of channels.

An unsurpassed commitment to customer satisfaction additionally assures maximized technology investments and quality of customer contacts without proprietary hardware, complex integrations or expensive software upgrades. For more information, visit .

Source: CyberTech International