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Optimised IT hosting for e-commerce website saves 3,500 work hours per year
HONG KONG, Dec. 7, 2011 /PRNewswire-Asia/ -- Hong Kong-based consumer 'daily deal' website FunShare.com has outsourced its hosting needs to Rackspace, the service leader in cloud computing. With more than 400,000 subscribers, the ecommerce pioneers are now well placed for expansion with a robust Rackspace-powered IT services layer underpinning its business model to help ensure server uptime, reliable bandwidth and non-stop IT support.
FunShare.com's CEO and founder, Herman Cheng, asserts that his company has saved over 3,500 working-hours a year by partnering with Rackspace. Currently on a dedicated hosting plan, FunShare.com is now analysing the potential to upgrade and create additional virtualised infrastructure as the company grows.
"We first approached Rackspace APAC in 2010 and we now enjoy the concrete business benefits of running a fully optimised IT hosting environment," Cheng said. "What I'm most happy about is that I don't have to worry about maintaining our IT infrastructure. I don't have to take phone calls from my mangers saying our servers are down or the back up tape isn't working."
"FunShare.com is a great example of a successful startup business in this digital age," said Jim Fagan, Vice President and Managing Director, Rackspace Asia. "E-commerce businesses demand 'uptime,' anytime, anyplace, anywhere and Rackspace is dedicated to giving these companies innovative IT solutions, industry-leading SLAs, and around-the-clock support so they can grow their businesses during the day and sleep easily at night."
With FunShare.com now eying expansion opportunities, the company can now leverage Rackspace hosted IT services to add computing resources from storage to processing power without the need to invest in new hardware resources up front. For Cheng's development team, Rackspace offers peace of mind, an easy way to run IT, and Fanatical Support, Rackspace's branded term for accessible, friendly, informed, round-the-clock support.
"If there's ever an issue, we get a quick response and the issue gets resolved," said Cheng. "For example, we're working with an e-mail service provider that requires us to change something on a server but our guys may not have the full experience to do that… we bounce an e-mail to Rackspace support and they say, 'Oh, we know that, we can take care of that for you.'"
FunShare.com can now push forward with its expansion plans when the time is right without having to worry about hiring new IT staff or dealing with troublesome server snags in the middle of the night, or the need to purchase expensive bandwidth to offset spikes in demand. "Selecting a technology partner like Rackspace means I can outsource my IT concerns and focus on doing what I do best, i.e., finding good deals to offer to our consumers and growing our company through sales, marketing and distribution partnerships," said Cheng.
About Rackspace
Fanatical Support® has made Rackspace the world's leading specialist in the hosting and cloud computing industry. We deliver enterprise-level hosting services to businesses of all sizes and kinds around the world. We got started in 1998 and since have grown to serve more than 161,000 customers. Rackspace integrates the industry's best technologies for each customer's specific need and delivers it as a service via the company's commitment to Fanatical Support. Our core products include Managed Hosting, Cloud Hosting and Email & Apps. There are currently over 3,800 Rackers around the world serving our customers.
