WILMINGTON, Del., June 21, 2013 /PRNewswire/ -- The Real Money Trading (RMT) industry is often considered to be one of the most mysterious, and those involved would like to learn more about who are they buying from and exactly what they look like. That is why www.igxe.com has launched its first round of a customer service representative voting activity that has drawn a great deal of attention from the masses of gamers.
IGXE, also known as www.igxe.com, is one of the largest RMT companies, providing virtual in-game services for gamers such as in-game currency, items, power leveling, game cards, pre-paid cards and digital store gift cards since 2004. IGXE is taking the first step to try and unveil themselves to visitors and let all customers know who they are. Thus they cooked up this great event for visitors to participate and win free rewards from the IGXE shop. Participants can also leave comments on IGXE's fan base: http://www.igxe.us/.
A Service Team of Youthful Energy
IGXE is a typical RMT seller in the industry. The site was established in 2004 with corporations in the US and Hong Kong and later expanded to mainland China. Their customer service team is made up of a team of young men and women from China, and IGXE welcomes newly graduated English major students as their targeted CS Team.
"We hire young people from college because they are good talkers, lively and full of energy to cope with complaints and issues. I also like their ways to talk to our guests like friends," said Kevin Fenn, the CEO of igxe.com. "We especially cherish our customer service team resources, and they are one big treasure of our company. They know customers better, they know their needs to better serve."
Vote for a Customer Service Rep to Win Free Rewards!
After nearly 10 years of business, IGXE is taking the first step to invite both new and returning customers to learn what IGXE looks like. Maybe you have contacted one of them in the past. Participants need to register as IGXE members first to vote, and the first 100 members who vote will get a US$10 bonus in their member accounts and an extra 10% discount for sharing this event on Facebook, Twitter, Google+, etc. It is simple enough to participate in this activity. The activity deadline is July 5, 2013. IGXE customers can visit the link to get details about voting: http://www.igxe.com/igxe-cs-team-vote.html
"Voting is just a form to give a better close-up look of IGXE and let customers know who they are talking to and dealing with," said Kevin Fenn. "We want people to interact more with IGXE staff and to keep the IGXE brand in mind by introducing our lively customer service team. We don't want our buyers to just leave without any understanding about the seller. There will be more inner team introductions coming up in the future."
Voice of the Customers
Existing testimonials on the IGXE website, which were sent by previous IGXE buyers, give very positive feedback of the customer service representatives they chatted with or emailed. Buyer quotes include: "Your competitors are very poorly competitive compared to IGXE. I have used your services before and was impressed. You guys are top of the line in this market."
If you are interested in voting for them, it is worth that one click.
IGXE.COM is one of the sites operated by Chongqing SoftIsland Co., Ltd.
CONTACT:
Danni Deng
Phone: 1-858-380-5139
Email: cs_manager@igxe.com
