MBF Customers Benefit From Streamlined Claims Processing and Payments in Real
Time
PLANO, Texas, Nov. 3 /Xinhua-PRNewswire/ -- Perot Systems Corporation
(NYSE: PER) and MBF, Australia's largest privately owned and managed private
health insurer, today announced the successful conversion of MBF's 1.72
million customers to Payer PERADIGM(TM), Perot Systems' leading core
administrative system.
Customer service consultants at MBF's network of 68 member centers are
now using Payer PERADIGM following completion of its national rollout to
MBF's operations in all of Australia's states and territories.
"MBF is following a strategy of growth and diversification, and we
recognized early on that advanced technology to support our core private
health insurance business would be a prerequisite for success," said Helen
Longland, general manager, MBF Business Transformation. "The replacement of
our 25-year-old legacy system represented MBF's biggest ever investment in
new technology. We now have a system that enhances customer service,
streamlines claims processing, and provides agility and flexibility for
timely delivery of new products in Australia's highly competitive health
insurance market. "
Perot Systems was the first to offer payers a core administrative system
that combined the power of services oriented architecture with new Web-based
services to help health plans become more efficient and consumer-centric.
Perot Systems continues to extend the capabilities of Payer PERADIGM to
support U.S.-based public health plans from Medicaid and Medicare, including
Part D prescription drug coverage, to a variety of private international and
U.S.-based plans.
"Perot Systems provided strong support throughout the project and
contributed significantly to its overall success. Their technology and
expertise has had a positive impact on MBF's strategy to achieve operational
excellence and efficiency," Longland continued.
Perot Systems has worked with MBF since 2003, and the two companies began
nearly 18 months ago on the transition of the MBF customer base to the Payer
PERADIGM system. The conversion, involving 1.72 million people for whom MBF
provides private health funding, was completed in early October 2006.
"From the beginning, our goal has been to help MBF better connect with,
and provide service to, its customers," said Jim Mapes, Payer Solutions group
leader and PERADIGM Payer Software CEO. "With Payer PERADIGM, MBF now has the
scale and flexibility to serve its diverse members. We are delighted that MBF
is benefiting from the services oriented architecture of the Payer PERADIGM
technology platform, and are pleased to be a part of this important and
historic success."
Australia has a mixed public-private healthcare system in which the
public and private health sectors perform complementary and sometimes
interconnecting roles. Medicare, a mainly taxpayer-funded universal health
insurance system, makes available basic health services to all Australians.
The private health sector, financed largely by private health insurance,
provides an ever-increasing range of sophisticated medical procedures
undertaken in many cases by doctors who work in both the public and private
sectors.
Approximately nine million Australians (about 43% of the population) have
private health insurance in addition to their universal access to Medicare-
funded medical and hospital care.
About MBF Australia Limited
MBF Australia Limited is comprised of a group of companies and is
following a strategy of growth and diversification in which it has added
financial services and lifestyle management to its core private health
insurance offering. MBF was established in 1946 with start up funds provided
by nearly 1,000 Australian doctors who each contributed the present day
equivalent of 20 Australian dollars. In 2005-2006, MBF's turnover from its
health, financial and lifestyle management services exceeded $A2 billion and
the group achieved a net profit of $A181 million. MBF operates in all
Australian states and territories with a 19% market share of Australia's
national private health insurance market. In recent years, MBF has expanded
its activities to address the 'lifestyle protection' needs of its customers
and has added life insurance and financial planning for retirement to its
product range.
MBF is a leading advocate of the contribution of the private health
sector in the delivery and funding of health services at a time of
demographic change and population ageing.
About Perot Systems
Perot Systems is a worldwide provider of information technology services
and business solutions. Through its flexible and collaborative approach,
Perot Systems integrates expertise from across the company to deliver custom
solutions that enable clients to accelerate growth, streamline operations and
create new levels of customer value. Headquartered in Plano, Texas, Perot
Systems reported 2005 revenue of $2.0 billion. The company has more than
20,000 associates located in North America, Europe, and Asia. Additional
information on Perot Systems is available at http://www.perotsystems.com .
