BEIJING, Oct. 12 /Xinhua-PRNewswire/ -- Beijing Perfect World Network Technology Co., Ltd. ("PW Network" or the "Company"), today announced that it was awarded ISO 9001:2000 Customer Service Certification on August 24, 2007.
PW Network was awarded the certificate after formally passing an examination administered by the SGS Group, a leading global inspection, verification, testing and certification company.
The Company's customer service center is committed to providing exceptional service, which has helped make it one of the leading teams in the industry in China. At the beginning of 2007, Perfect World won the Golden Play 2006 Best Customer Service Award at the 2nd Golden Play Games Awards Ceremony. After winning the award the Company has continued to make improvements to its service. Recently introduced policies that are intended to protect the interests of players include the "Perfect World Password Protection Card," "Perfect World Retrieval Business," and the "Perfect World Telephone Password Protection Card." The ISO 9001 Certificate is a further validation of the Company's efforts to provide better and more caring customer service for every player of the Company's proprietary games.
ISO9001
The ISO9001 standard is one of a set of worldwide standards related to quality management that is issued by the International Standards Organization ("ISO"). The standard was first introduced in 1987. In 1994 and again in 2000, the ISO revised and updated the relevant requirements for certification. The standard has been adopted by over 90 countries on an equal or equivalent basis, and has become one of the most applied international standards in the world. For more information, please visit http://www.iso.org .
About Beijing Perfect World Network Technology Co., Ltd.
Beijing Perfect World Network Technology Co., Ltd. ("PW Network") was established in China in 2004. PW Network has delivered solid results on developing and operating popular national online games. The Company's strong technology and creative game design capabilities, combined with extensive local knowledge and experience, enable it to frequently and rapidly introduce popular games designed to cater to changing customer preferences and market trends in China. The Company's current roster of in-house developed 3D massively multiplayer online role playing games ("MMORPGs") include "Perfect World," "Legend of Martial Arts," "Perfect World II" and "Zhu Xian."
