SYDNEY, Sept. 24, 2021 /PRNewswire/ -- Auraya, a voice intelligence company, announces today the release of EVA Forensics, its fraud detection and prevention capability for cloud-based, on-premise and SaaS solutions.
Under the new name, EVA Forensics is the third generation of its predecessor, EVA Fraud Manager. Auraya introduces several enhancements, improving the fraud analyst experience, delivering even faster crossmatching capability and more flexibility in methods to match voices to real-time and historical audio sources. Whilst EVA Fraud Manager has always been available as a cloud service, EVA Forensics is now also available as a SaaS offering.
Main improvements to user interface:
Main improvements to security:
Main improvements for convenience:
EVA Forensics enables organizations to track and manage known and potential fraudsters that target contact centers, voice bots and digital channels, all in real-time. Organizations enroll fraudster voiceprints via historical call recordings or through external sources. Through real-time tracking and flagging, organizations are able to detect potential and known fraudsters and mitigate or prevent the risk of successful fraud attempts.
Integrating EVA Forensics into an organization's existing solution platform is quick and seamless. It can be integrated as an AMI and installed behind their own firewall or as a SaaS model through Auraya.
EVA Forensics provides law enforcement and homeland security organizations with the ability to analyse millions of audio feeds to spot a person of interest in a conversation in real time or from historical recordings.
"We are excited about our latest release of EVA Forensics and the enhancements around features and functionality that we have now included in this version," said Ray Doak, CEO of Auraya. "Our enterprise customers have asked for EVA Forensics to be provided as SaaS which we have included in this latest software release. This enables organizations of any scale to adopt Fraud Management within their Contact Center or Digital channel environment. Ultimately this will lead to cost savings for organizations and improved security for legitimate customers as a result of detecting and deterring fraud. Government agencies in law enforcement and homeland security now have improved tools to detect persons of interest in all forms of audio communications.
About Auraya
Auraya is a voice intelligence company with the mission of empowering people and organizations to interact and engage with convenience and security in all channels and languages. Auraya develops next-gen voice biometrics technology to deliver easy-to-use and highly secure authentication and fraud detection capabilities. Auraya provides its technology to a global network of partners who incorporate Auraya's voice biometric technology into their secure, customer-facing applications and fraud detection solutions. The ecosystem of partners delivers solutions in all industries including government, education, healthcare, financial services, retail services, and telecommunications. If you would like to talk to the team at Auraya, send us an email at info@aurayasystems.com.
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