SINGAPORE, June 24, 2019 /PRNewswire/ -- Mach 1 has been appointed as the official dealership for JCB in West Malaysia. Mach 1 will operate from two flagship integrated JCB sales, service and parts centres in Shah Alam and Johor Bahru, along with four additional sales and service branches that the company plans to construct later in 2019.
Mach 1 has a deep understanding of the market, as well as the needs of its Malaysian customers. From its network in West Malaysia, Mach 1 is perfectly positioned to provide its customers in the Construction, Industrial, Oil & Gas and Plantation sectors with significantly improved access to JCB's multi-product range, in addition to delivering maintenance services and comprehensive spare part availability.
Pan Chee Seng, Group Executive Director, Mach 1 Group: "I am delighted JCB has chosen us across West Malaysia. JCB is a brand that has always interested me, I am confident with our experience we will provide a world class support to our customers."
Mach 1 will ensure customers will enjoy easy access to JCB's product range. Mach 1's combined customer facilities at Shah Alam and Johor Bahru offer 10 service bays and 30 dedicated, fully-trained staff, backed up by sales and after sales personnel with up to 25 years' experience. Customers can expect world class support with the benefits of JCB's breakdown assist program, maintenance and repair services.
Vipin Sondhi, JCB's CEO for India, Southeast Asia and Pacific: "Mach 1 share JCB's ambition to be the number one supplier of construction equipment in Malaysia. Their willingness to invest in people, training, processes and distribution means Mach 1 share JCB's drive and determination to serve the customer."
JCB's is a powerful name and one of the longest established in the construction industry in Malaysia. Mach 1's immediate and long-term plans are to leverage this brand value to drive JCB current 5% market share to 10% share within 5 years. This reflects JCB's ambition in the region to put the right products, people and parts in place to outgrow the market in 2019.
Max Lytle, Managing Director, JCB Southeast Asia: "I am delighted Mach 1 and JCB will be joining forces. We have been impressed with Mach 1's customer first approach across their existing brands and I have no doubt that this approach will provide JCB customers with the products and aftermarket support they need to support their operations."
