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Stephane Roubin Appointed Hotel Manager at Conrad Hong Kong

2018-09-06 10:00 5004

HONG KONG, Sept. 6, 2018 /PRNewswire/ -- Conrad Hong Kong announces Stephane Roubin as its Hotel Manager. A compassionate leader with far-reaching vision, he promises to help the hotel maintain its attention to detail that has impressed the guests, while injecting new elements to its services using his previous work experience as inspirations.

 

Stephane Roubin, Hotel Manager of Conrad Hong Kong
Stephane Roubin, Hotel Manager of Conrad Hong Kong

 

Soaring 61 stories above Pacific Place in the business district, Conrad Hong Kong offers sleek guest rooms and suites, a blend of home-like comforts and high-tech amenities, award-winning dining and lounges, and sincere hospitality.
Soaring 61 stories above Pacific Place in the business district, Conrad Hong Kong offers sleek guest rooms and suites, a blend of home-like comforts and high-tech amenities, award-winning dining and lounges, and sincere hospitality.

 

Born in France, Roubin holds a Master Degree on Hotel Management at the Vatel Hotel & Tourism Business School in Lyon and a Bachelor Degree on Law at The University of Toulon. Since fifteen years ago when he joined the Hilton, Roubin has traveled across the globe, working in various establishments of the hotel chain. He always thrived on new challenges and played an instrumental role in making the hotels he oversaw the most successful hospitality destinations of their respective countries.

One of Roubin remarkable achievements is facilitating the opening of DoubleTree by Hilton in Kuala Lumpur as Food and Beverage Director. It was the first property under the DoubleTree label in Southeast Asia, and his endeavor laid crucial foundation to the favorable reputation of the restaurants there. After that, Roubin's esteemed career continued at Hilton Colombo Residence, and most recently at Conrad Bali, as Director of Operations. While being no stranger to the culture of the region, the industry veteran finds much excitement in his new home.

"I am happy to go back to the cosmopolitan setting. Hong Kong is one of the key destinations in Asia, and I am joining one of the best hotels in this part of the world. You can feel there is a lot of history with Conrad Hong Kong," he says, "It is palpable just walking around. When you have breakfast in the morning or attend an executive lunch here, you would sense there is always something going on, something very positive."

Although having just arrived, Roubin did not waste any time getting to know his colleagues.  "You are only as good as your team members. The people working here are passionate about hospitality -- I have heard guests are coming back to Conrad Hong Kong just because of them. This is the value I cherish."

Building on a strong body of team members, the newly appointed Hotel Manager will concentrate on their continued development, which he sees as a primary means for providing seamless services to guests. At the same time, he also notes the importance of showing diversity in assigning responsibilities to the young talents at the hotel.

"It is very important for us to give more opportunities to the team members, regardless of where they are from. We want all our team members to be proud of working here," he emphasizes.

A vocal advocate for environmental protection, it delights Roubin to see the eco-conscious initiatives Travel with Purpose and Meet with Purpose already in place at Conrad Hong Kong. As another goal of his stint, he plans of working with the restaurants of the hotel to employ more organic ingredients in the dishes. "We try to do the right thing at the right time," he concludes.

"We are very happy to welcome Stephane onboard," Thomas Hoeborn, General Manager of Conrad Hong Kong, comments, "I am confident that under his leadership, the hotel's service quality will reach new heights."

About Conrad Hotels & Resorts

Conrad Hotels & Resorts is the destination for the new generation of smart luxury travelers for whom life, business and pleasure seamlessly intersect. Conrad offers its guests an innovative way to Stay Inspired through curated collections of 1-hour, 3-hour or 5-hour experiences, available through www.stayinspired.com. Guests can manage their stay through the Conrad Concierge service in the Hilton Honors mobile app, getting access to pre check-in and room selection, to ordering in-room dining and mobile checkout, all from their own mobile device. Consisting of over 30 properties across five continents, Conrad is part of Hilton, a leading global hospitality company. Connect with Conrad by booking at www.conradhotels.com or through the Hilton Honors mobile app. Learn more about the brand by visiting news.conradhotels.com and follow us on FacebookInstagram, and Twitter (@conradhotels).

About Corporate

Hilton (NYSE: HLT) is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 5,200 properties with more than 856,000 rooms, in 105 countries and territories. Hilton is dedicated to fulfilling its mission to be the world's most hospitable company by delivering exceptional experiences – every hotel, every guest, every time. The company's portfolio includes Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages an award-winning customer loyalty program, Hilton Honors. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose exactly how many Points to combine with money, an exclusive member discount that can't be found anywhere else, and free standard Wi-Fi.  Visit newsroom.hilton.com for more information and connect with Hilton on FacebookTwitterLinkedInInstagram, and YouTube.

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Source: Conrad Hong Kong
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