City of Kingsport Sees Immediate Impact with Hansen AI Call Center Agent Joining Call Center
From day one, City of Kingsport is realizing its vision of its AI Agent acting as a force multiplier, allowing human staff to focus on the more complex customer support needs. COLUMBIA, S.C., May 19, 2026 /PRNewswire/ -- Hansen Technologies (ASX:HSN), a leading global provider of software and se...
2026-05-19 20:13
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Hansen Chosen to Deliver AI‑Enabled SaaS CIS for Los Angeles County Waterworks Districts
A central goal of the program is an AI‑first customer service strategy, with Hansen's AI Virtual Agent embedded directly into CIS workflows to automate high‑ volume customer interactions. COLUMBIA, South Carolina, May 5, 2026 /PRNewswire/ -- Hansen Technologies (ASX:HSN), a leading global provide...
2026-05-05 20:08
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