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Teleperformance Applauded by Frost & Sullivan for Delivering Optimal Customer Care and Drastically Decreasing Costs for Clients, and for Leadership Position

Teleperformance stands out in the German CX outsourcing services market for its solid near/offshore capabilities in multilingual hubs inCroatia, Kosovo, North Macedonia, Bosnia, and Herzegovina. SAN ANTONIO, June 7, 2023 /PRNewswire/ -- Frost & Sullivan recently researched the German customer ex...

2023-06-07 20:00 4315

Teleperformance Awarded Enlighted Growth Leadership Best Practices Award by Frost & Sullivan Institute for Second Consecutive Year

Teleperformance praised for global leadership in climate change, diversity equity and inclusion, and business growth excellence NEW YORK, Dec. 9, 2022 /PRNewswire/ -- Teleperformance, a leading global group in digitally integrated business services, has been presented with the Enlighted Growth Le...

2022-12-09 14:00 1579

Teleperformance recognized by Frost & Sullivan with Customer Value Leadership Award for Delivering Exceptional CX and Digital Integrated Business Services from India

Teleperformance, a global leader in Outsourcing and Digital Integrated Business Services,encompassing CX, Back-Office and Transformation Solutions, extensively uses intelligent automation, advanced analytics and process optimization, to learn customers' needs, and deliver an elevated customer exp...

2022-09-12 13:30 2155

Teleperformance Applauded by Frost & Sullivan for Its Market Leadership in the European Customer Experience Outsourcing Services Industry

The company moves beyond cost and labor arbitrage to transform operations, differentiate, and enhance its services with CX solutions. SAN ANTONIO, Aug. 29, 2022 /PRNewswire/ -- Recently, Frost & Sullivan researched the European customer experience outsourcing services industry and, based on its ...

2022-08-29 20:00 5994

Teleperformance Lauded by Frost & Sullivan for Combining Human and Technology Solutions to Offer a Superior Customer Experience

A wide footprint and expansive solution portfolio help the company address evolving customer requirements in a diverse market SANTA CLARA, Calif., Oct. 15, 2021 /PRNewswire/ -- Based on its recent analysis of theAsia-Pacific customer experience (CX) outsourcing services market,Frost & Sullivan r...

2021-10-15 16:57 2122

Teleperformance Recognized as the 2020 North America BPO Competitive Strategy Innovation Leader by Frost & Sullivan

Teleperformance continues to make its mark as the global leader in customer experience management with its commitment to providing simpler, faster, and safer customer interactions  SANTA CLARA, California, Oct. 20, 2020 /PRNewswire/ -- Based on its recent analysis of the North American contact c...

2020-10-20 02:59 6268

Frost & Sullivan recognizes Teleperformance as Asia-Pacific Contact Center Outsourcing Service Provider of the Year

SINGAPORE, Sept. 4, 2019 /PRNewswire/ -- Teleperformance was honored with the 2019 Asia-Pacific Contact Center Outsourcing Service Provider of the Year Award at the annual Frost & Sullivan Asia-Pacific Best Practices Awards banquet held at Shangri-La Singapore. Teleperformance, the leader of out...

2019-09-04 08:00 6982

Frost & Sullivan Recognizes Teleperformance for its Industry-leading Global Contact Center Security, Privacy, and Compliance Structure

SANTA CLARA, California, May 22, 2018 /PRNewswire/ -- Based on its recent analysis of the contact center outsourcing market, Frost & Sullivan has recognizedTeleperformance with the 2018 Global Competitive Strategy Innovation and Leadership Award for its wor...

2018-05-22 21:00 1707