AI ushers in era of intelligent CX, fuels massive industry transformation
Zendesk annual CX Trends Report shows 70 percent of leaders completely reimagining their customer journey SAN FRANCISCO, Jan. 17, 2024 /PRNewswire/ -- Zendesk, Inc. today released its annualCustomer Experience (CX) Trends Report, the findings of which signal a rapid transition towards intelligen...
Zendesk Announces Customer Experience (CX) Maturity Report of Korean Companies
Korea respondents 13% Only great level service to provide number CX ' Champion' competencies Retention SINGAPORE, Oct. 4, 2022 /PRNewswire/ -- According to the CX Accelerator report published by Zendesk (NYSE: ZEN), in order to meet customer expectations, companies should strive for excelle...
Zendesk Research Predicts: APAC Business Success in 2021 Hinges on Delivering Exceptional Customer Experiences
SINGAPORE, Jan. 22, 2021 /PRNewswire/ -- Despite 2020 being a year of
far-reaching and rapid transformation in how people live, collaborate, and
connect, the global Zendesk (NYSE: ZEN)Customer Experience (CX) Trends Report
2021
Zendesk and Enterprise Strategy Group report confirms link between customer-centric leadership and business growth in Asia Pacific
MELBOURNE, Australia, Oct. 28, 2020 /PRNewswire/ -- Zendesk, Inc.
