VoIP

Vodafone Idea Limited Achieves Major Production Milestone with IBM and Red Hat for its Open Universal Hybrid Cloud for Network and IT workloads

ARMONK, New York and NEW DELHI, May 11, 2020 /PRNewswire/ -- IBM (NYSE: IBM ) announced that Vodafone Idea Limited (VIL) has delivered the first major production milestone for core network functions on its Open Universal Hybrid Cloud, powered by IBM and Red Hat. The platform now enables IT and net...

2020-05-11 19:00 3626

Ribbon's Enhanced SBC SWe Lite Includes Several New Features for Microsoft Teams Voice Calling from the Azure Cloud

New enhancements include a Quick Launch Wizard from the Microsoft Azure Marketplace, support for SILK high-quality voice services, Azure-based media bypass, and enhanced emergency calling for Microsoft Phone System Direct Routing clients  WESTFORD, Massachusetts, April 8, 2020 /PRNewswire/ -- Ri...

2020-04-08 20:00 3380

Bright Pattern Launches AI Solution Packs for Easy to Deploy Artificial Intelligence in Contact Centers

Bright Pattern AI Solution Packs are an industry-first for making Artificial Intelligence easy to deploy in contact centers with immediate ROI SOUTH SAN FRANCISCO, Calif., April 8, 2020 /PRNewswire/ -- Bright Pattern, the most powerful AI-powered cloud contact center for innovative companies, to...

2020-04-08 17:00 1532

Bright Pattern to Provide COVID-19 Support to Call Center Industry with Cloud Solution to Supplement Operations with Remote Workforce

Bright Pattern, leading provider of cloud omnichannel contact center software, is offering special virtual contact center capability for companies impacted by Coronavirus SOUTH SAN FRANCISCO, California, March 19, 2020 /PRNewswire/ -- Bright Pattern has been closely monitoring the developments a...

2020-03-19 17:00 1352

AVOXI Continues Global Expansion With New Virtual Number Coverage in Asia-Pacific

AVOXI's latest Asia-Pacific release includes virtual number coverage in several high-growth cities and the company's first mobile offering. ATLANTA, March 3, 2020 /PRNewswire/ -- AVOXI, a leading provider of cloud contact center solutions around the world, kicked off its 2020 coverage expansion ...

2020-03-03 07:00 915

Dialpad Enters Australia Market, Partners with Untangled ICT for Reseller Services

SAN FRANCISCO, Jan. 30, 2020 /PRNewswire/ --  <>Dialpad, the only cloud-native business communications platform powered by Voice Intelligence (ViTM), today announced a partnership with Untangled ICT for reseller services inAustralia. The partnership will bring Dialpad's full suite of cloud-native...

2020-01-30 06:00 920

Huawei Joins HEVC Advance

HEVC Advance Announces the Addition of Huawei as a Licensor and Licensee BOSTON and SHENZHEN, China, Jan. 14, 2020 /PRNewswire/ -- HEVC Advance, an independent licensing administrator, today announced that Huawei Technologies Co., Ltd., along with its affiliates, have become Licensors and Licens...

2020-01-14 23:00 462

Really Simple Systems CRM Launches VoIP Telephony Integration

PETERSFIELD, Hampshire, Nov. 5, 2019 /PRNewswire/ -- Leading cloud CRM vendor, Really Simple Systems, has today announced the release of a VoIP integration development for its software. This is the fourth CRM enhancement released by the company in the last month and more are planned to follow. T...

2019-11-05 17:00 475

Thuraya MarineStar Offers Game-changing Voice, Tracking and Monitoring in a Single Flexible Product

- More than 300K small vessels expected to benefit from this versatile maritime solution - Enabling vessel tracking and monitoring systems, crew welfare and voice communications ABU DHABI, UAE, Nov. 5, 2019 /PRNewswire/ -- Thuraya has responded to strong demand from the maritime sector and dist...

2019-11-05 14:00 556

Talkdesk Receives Product Line Strategy Leadership Award from Frost & Sullivan for its Enterprise Cloud Contact Center

Talkdesk's high scalability and ease of deployment boosts the overall user experience, while lowering the cost of ownership SANTA CLARA, California, Oct. 7, 2019 /PRNewswire/ -- Based on its recent analysis of the North American cloud contact center market, Frost & Sullivan recognizesTalkdesk, I...

2019-10-07 20:00 814

Upcoming International Corrections & Prisons Association (ICPA) Annual Conference Brings Together Professionals from Across the Globe to Share Best Practices

Major Sponsor GTL to showcase technology expertise and proven global model to correctional facilities around the world FALLS CHURCH, Virginia, Oct. 2, 2019 /PRNewswire/ -- GTL, a leader in transformative corrections technology that improves outcomes for inmates and facilities, today announced it...

2019-10-02 22:19 440

Körber acquires majority stake in Cohesio Group and expands business with voice and robotics supply chain solutions

HAMBURG, Germany and MELBOURNE, Australia, Sept. 24, 2019 /PRNewswire/ -- The international technology group Körber strengthens its Business Area Logistics Systems by acquiring a majority stake in Cohesio Group Ltd. The Australian-based company is a leading integrator of voice-directed and a...

2019-09-24 13:58 1361

Grundig Announces World's First Fire TV Edition Smart TV With Hands-free Voice Control

Grundig and Amazon join forces to bring a complete new line-up of Fire TV Edition Smart TVs to customers inGermany BERLIN, Sept. 5, 2019 /PRNewswire/ -- Today in an evolving world, consumers are looking to brands to take the lead in enabling a better future. That's why Grundig has evolved to bec...

2019-09-05 22:00 1816

Tethr and Red Box Announce Partnership to Accelerate and Simplify the Delivery of Voice of Customer Analytics Solution

LONDON and AUSTIN, Texas, June 24, 2019 /PRNewswire/ -- Tethr, the leading AI-powered conversational intelligence platform for listening enterprises, and Red Box , the leading platform for voice, today announced a strategic partnership to help customers more easily cap...

2019-06-24 19:00 1692

TCCA's 21st CCW Event Set to Bring the Critical Communications World Together in Kuala Lumpur

LONDON, May 16, 2019 /PRNewswire/ -- Critical Communications World  (CCW), the leading conference and exhibition dedicated to connecting critical communications professionals, will take place from 18th - 20th June inKuala Lumpur, hosted by Mal...

2019-05-16 13:00 1236

Airtel Selects Ericsson for VoLTE Expansion

* Airtel has deployed a pan-India 4G network and rolled out VoLTE to offer HD quality calling over 4G smartphones and smart watches * Airtel will deploy the Ericsson Cloud VoLTE solution to enable high-quality voice services serving smartphone customers acrossIndia * As part of Project Leap,...

2019-04-10 15:37 682

GTL to Showcase Technology Leadership at International Conference Focused on Digital Transformation

Christopher Ditto, GTL Vice President of Research & Development, will conduct an interactive presentation focused on how increased communication aids in the reduction of recidivism RESTON, Virginia, March 19, 2019 /PRNewswire/ -- GTL

2019-03-19 21:02 407

Ribbon's Session Border Controller Adds Support for Amazon Chime Voice Connector

Ribbon's market-leading, cloud-native session border controller supports Amazon Chime's new offering for on-premises calling to the PSTN ORLANDO, Florida, March 18, 2019 /PRNewswire/ -- Ribbon Communications Inc.

2019-03-18 23:32 3024

HKBN and Microsoft Hong Kong Join Forces to Elevate the Competitiveness of Hong Kong Companies

Combining high speed connectivity and world-class cloud services to launch Microsoft's first voice offering in Hong Kong HONG KONG, Feb. 21, 2019 /PRNewswire/ -- HKBN Enterprise Solutions Limited ("HKBN Enterprise Solutions") and Microsoft Hong Kong Limited ("Microsoft") are thrilled to launch ...

2019-02-21 16:48 4962

GTL Inmate Communication System Deployed for the Corrective Services of New South Wales, Australia

Collaboration with Ericom and Telstra led to implementation of GTL's platform as first phase ofNew South Wales's offender digital strategy RESTON, Virginia, Jan. 23, 2019 /PRNewswire/ -- GTL , a leade...

2019-01-24 02:00 743
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