VoIP
KORE Selects 3CLogic AI-Powered Voice-first CX Platform to Elevate Customer Experiences and Drive Operational ROI
Deep integration with ServiceNow® CSM will replace disjointed systems with a unified platform to seamlessly manage, route, and measure both human and Voice AI engagements. RIVERSIDE, Calif., Nov. 5, 2026 /PRNewswire/ -- 3CLogic, the voice-first CX platform for the enterprise, today announced its...
2026-11-05 22:00
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Yeastar Recognizes AI, Technical Innovation and Customer Success at Yeahs Awards 2026
XIAMEN, China, Oct. 29, 2026 /PRNewswire/ -- Yeastar
2026-10-29 15:00
3044
Toku Deploys Contact Centre for Glovo Across 21 Markets in Seven Weeks
Four deployment waves in four days took Toku Contact Centre live for Glovo under a new order, in Toku's fastest deployment of this scale. * Scope: Glovo's customer service operation across 21 markets in Europe, Central Asia and Africa, with 70 call flows * Delivery: kick-off on 15 August 2026...
2026-10-22 17:44
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Integrated Research launches Clarion to close the gap between what employees experience and what IT can see
Clarion, IR's first standalone SaaS product, brings employees and IT teams together in real time to answer the deceptively simple question behind a bad call: "Is it me, or the platform?" SYDNEY, Oct. 15, 2026 /PRNewswire/ -- Leading global observability software company Integrated Research (IR) ...
2026-10-15 13:45
2537
Singcore Unveils S1 Pro: an All-in-One AI Karaoke System Launching on Kickstarter in October 2026
RANCHO CUCAMONGA, Calif., Oct. 2, 2026 /PRNewswire/ -- Singcore, an AI singing
entertainment brand, announces the upcoming launch of its all-in-one AI karaoke
system, Singcore S1 Pro, on Kickstarter in October 2026.
2026-10-02 10:32
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Yeastar Launches NovoOne, an AI-native Multi-tenant Communications Platform for Service Providers
XIAMEN, China, Sept. 24, 2026 /PRNewswire/ -- Yeastar, a global leader in
Unified Communications solutions, today announced the official launch ofNovoOne
2026-09-24 15:00
3199
AI, Connectivity and What Comes Next: Inside Asia Innovation Summit 2026
SINGAPORE, Sept. 7, 2026 /PRNewswire/ -- Globe Teleservices (GTS)
2026-09-07 14:09
1985
Gupshup Launches Self-Serve Voice AI Platform, Extending Conversational Engagement into Phone Calls
Businesses can now build, test, and deploy AI voice agents across support, sales, and operations - alongside WhatsApp, RCS, and SMS - from a single platform MUMBAI, India and SAN FRANCISCO, Sept. 4, 2026 /PRNewswire/ -- Gupshup launched its Voice AI Platform, a self-serve console for building an...
2026-09-04 14:00
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3CLogic Releases AI Agent Evaluator to Automate QA and Scoring of Voice AI Agents
New capability scores 100% of AI interactions with plain-language reasoning,
enabling accountability and rich insights into Voice AI engagements and
performance.
ROCKVILLE, Md., Aug. 25, 2026 /PRNewswire/ -- 3CLogic
2026-08-25 22:04
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Major Multi-Hospital System Selects 3CLogic to Modernize IT Service Operations with Voice AI for ServiceNow
The deployment embeds real-time transcription, live-agent automation, and
unified analytics directly within ServiceNow, helping a major healthcare
provider resolve IT issues faster and lower the cost of support.
ROCKVILLE, Md., Aug. 4, 2026 /PRNewswire/ -- 3CLogic
2026-08-04 23:11
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Ookla Study in Manila: Carrier VoLTE Networks Prove to Outperform OTT Apps in Voice Quality and Reliability
MANILA, Philippines, July 27, 2026 /PRNewswire/ -- Ookla's comprehensive controlled network test reveals that traditional mobile operator networks deliver a measurably superior voice experience compared to Over-the-Top (OTT) applications like WhatsApp, particularly in critical areas such as audio...
2026-07-27 11:03
2207
[MWC 2026] GlobalData Releases a White Paper on Voice Evolution in the AI Era
BARCELONA, Spain, March 13, 2026 /PRNewswire/ -- At MWC 2026, Andy Hicks, Senior Principal Analyst for GlobalData, released the white paperReinventing Voice: A Converged, AI-Enabled, and Multimodal Voice Core for the Next Generation of Telecommunications. The white paper highlights that in the AI...
2026-03-13 15:46
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![[MWC 2026] GlobalData Releases a White Paper on Voice Evolution in the AI Era](https://mma.prnasia.com/media2/2933323/image1.jpg?p=medium600)
Multilingual AI Voice Agent was launched by Zadarma
LONDON, Jan. 20, 2026 /PRNewswire/ -- Zadarma, a global VoIP service provider, announces the launch of the Zadarma AI Voice Agent. This virtual assistant handles calls, uses a natural, realistic voice, and communicates with customers during and outside business hours. The AI voice agent uses you...
2026-01-20 17:00
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Yeastar and Telxi Expand SIP Trunk Compatibility Across 21 Countries
XIAMEN, China and PAPHOS, Cyprus, Aug. 26, 2025 /PRNewswire/ -- Yeastar, the world's leading provider of Unified Communications (UC) solutions, and Telxi, a next-generation telecommunications provider, have formed an interoperability partnership. Yeastar P-Series now supports Telxi SIP trunks in ...
2025-08-26 20:31
3567
Call.com Welcomes Skype Users as the Leading Alternative Ahead of Skype's Shutdown
As Skype's May 2025 retirement looms, Call.com invites users to seamlessly transition – offering imported chats & media, phone number porting, and a platform supercharged by a recent$7M-backed acquisition and 500,000+ user base. LONDON, April 17, 2025 /PRNewswire/ -- Call.com, a rising global co...
2025-04-18 00:01
3687
Official start of AutoReserve global expansion: Infinite possibilities for restaurant reservations with a hybrid system of voice AI technology and web reservations
TOKYO, Oct. 31, 2024 /PRNewswire/ -- AutoReserve has officially begun its global expansion as a restaurant reservation service that utilizes voice AI technology originally developed by Hello Co., Ltd. A restaurant reservation service with a total of 3.1 million registered users in 110 countries a...
2024-10-31 20:16
5051
Beyond visible light technologies survey: Technology adoption and usage
HANGZHOU, China, Oct. 24, 2024 /PRNewswire/ -- Traditional cameras, which rely solely on visible light, have limitations in their ability to monitor and detect in challenging conditions such as darkness, fog, or other visual obstructions. To overcome these limitations, the industry is increasingl...
2024-10-24 18:27
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VoicePing, Tokyo-Based AI Translation Start-up, Selected for Prestigious Rainmaking APAC Accelerator Program, Targets Global Expansion
VoicePing Sets Sights on Southeast Asia Expansion via X-HUB TOKYO, Revolutionizing Multilingual Communication with AI Solutions TOKYO, Sept. 24, 2024 /PRNewswire/ -- VoicePing, a leading provider of cutting-edge AI translation solutions, has been selected to participate in the prestigious Rainma...
2024-09-24 15:19
2824
Screwloose IT and White Rook Cyber Strategic Merger
BRISBANE, Australia, Sept. 12, 2024 /PRNewswire/ -- White Rook Cyber is excited to announce they have strategically merged with the privately owned Screwloose IT (SL). The merger of White Rook Cyber, a premium industry leader in Cyber Security, Offensive Security (including penetration testing a...
2024-09-12 06:00
3466
Globe Teleservices Wins Best Voice/Data Service Innovation Award at CC - Global Awards 2024, Berlin
SINGAPORE, June 28, 2024 /PRNewswire/ -- Globe Teleservices Pte. Ltd. (GTS), a leading provider of international voice and A2P SMS services, has been honored with theBest Voice/Data Service Innovation award at the CC – Global Awards 2024, Berlin. This recognition reflects GTS's commitment to de...
2024-06-28 14:52
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