VoIP

Aircall's Gianna Scorsone Featured on CRN's 2021 Women of the Channel List

NEW YORK, May 11, 2021 /PRNewswire/ -- Aircall, a cloud-based voice platform helping companies across the globe manage millions of customer support and sales calls every day, today announced thatCRN®, a brand of The Channel Company , has namedGianna Scorsone, general manager and head of North Amer...

2021-05-11 22:30 1947

ALE SIP Devices partners with GLC to offer SIP connection

SHANGHAI and MANILA, Philippines, April 7, 2021 /PRNewswire/ -- Alcatel-Lucent Enterprise SIP Devices (ALE SIP Devices), an audio technology expert in the global market of desk phones and operating under the Alcatel-Lucent Enterprise brand, is partnering with Gur Lavi Communications(GLC), one of ...

2021-04-07 10:30 4022

AT&T Business supercharges its IP Toll-Free (IPTF) Network with Dubber Unified Call Recording (UCR) and Voice AI

MELBOURNE, Australia, Feb. 23, 2021 /PRNewswire/ -- Dubber Corporation Limited (ASX: DUB) (Dubber), today announced thatAT&T Inc.  (NYSE:T ) has deployed its leading Unified Call Recording and Voice Intelligence solutions ...

2021-02-23 05:30 2440

Frost & Sullivan Recognizes Zoom as a Growth and Innovation Leader in the North American Hosted IP Telephony and UCaaS Market

Zoom stands out among UCaaS providers with its ability to rapidly enhance its solutions and effectively respond to constantly shifting customer requirements SANTA CLARA, Calif., Feb. 17, 2021 /PRNewswire/ -- Frost & Sullivan has identified Zoom Video Communications, Inc. as a top-performing vendo...

2021-02-17 20:02 2410

Colt DCS European operations go 100% green

Working together with sister company Colt Technology Services, the organisations are striving to reduce not only their emissions but also assist customers on their sustainability journeys. LONDON, Feb. 8, 2021 /PRNewswire/ -- Colt Data Centre Services (DCS) tod...

2021-02-08 17:00 3789

United Power Electrifies Their Customer Experience with Bright Pattern Cloud Contact Center Software

SOUTH SAN FRANCISCO, California, Jan. 22, 2021 /PRNewswire/ -- Bright Pattern, a leading provider of AI-poweredcloud contact center software, announced today that it was deployed by United Power. United Power is a member-owned, not-for-profit electric cooperative that provides electricity to more...

2021-01-22 00:35 2435

Bright Pattern Notes Companies Taking New Innovative Approaches to Customer Experience Since the COVID-19 Pandemic

In line with recent research from McKinsey and IBM, Bright Pattern sees companies finding smarter ways to operate, increasing digital and mobile channel adoption  SOUTH SAN FRANCISCO, Calif., Jan. 13, 2021 /PRNewswire/ -- Bright Pattern, a leading provider of AI-powered cloud omnichannel contact...

2021-01-13 03:08 2148

Claro Brasil Selects Ribbon's Cloud-Native SBCs for Network Expansion

Deployment provides call security for the operator's 60 million subscribers WESTFORD, Mass., Jan. 6, 2021 /PRNewswire/ -- Ribbon Communications Inc. (Nasdaq: RBBN), a global provider of real time communications software and network solutions to service providers, enterprises, and critical infras...

2021-01-06 21:00 6893
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