SINGAPORE, Aug. 3, 2016 /PRNewswire/ -- Customer Experience Management Asia (CEM Asia) is delighted to announce the finalists for the 2016 Excellence in Customer Experience Awards, the highly-acclaimed awards ceremony honouring the highest level of achievement in customer experience across the Asian community.
Now in its 2th year, the 2016 Awards received 85 entries in 7 categories. After extended review by our esteemed Panel of Judges, we are proud to share with you the complete list of organisations that have made the cut. The winners will be celebrated at the Gala Dinner Awards at Marina Bay Sands on Tuesday, 6th September 2016.
|
Best Customer Experience Award |
Best Social Media Strategy |
|
Astro Malaysia |
DBS Bank Singapore |
|
DBS Bank Singapore |
Dell |
|
Deutsche Telekom AG |
HP China |
|
OCBC Singapore |
Starbucks Malaysia |
|
Philippines Savings Bank |
|
|
Ping An China |
Best Digital Experience |
|
Singpost |
DBS Hong Kong |
|
Singtel |
DBS Singapore |
|
Zalora Singapore |
Dialog Axiata PLC |
|
OCBC Singapore |
|
|
Best Customer Experience Team |
PWC Hong Kong |
|
ION Orchard Singapore |
Zalora Singapore |
|
Marina Bay Sands Singapore |
|
|
Maybank Malaysia |
Best CEM Technology |
|
OCBC Singapore |
DBS Singapore |
|
Philippines Savings bank |
Dialog Axiata PLC |
|
Singpost |
Edgeverve |
|
SP Services |
Potentiate |
|
Singtel |
|
|
Best Contact Centre |
Viettel |
|
ANZ Singapore |
|
|
DBS Hong Kong & DBS Singapore |
Best Employee Engagement |
|
Singtel |
Astro Malaysia |
|
SP Services |
DBS Hong Kong |
|
Viettel |
DBS Singapore |
|
Zalora Singapore |
Dialog Axiata PLC |
|
Singtel |
|
|
Starbucks |
About The Awards
Part of our flagship 4th Customer Experience Asia Summit, the 2016 Excellence in Customer Experience Awards form the industry's benchmark in terms of best practices and provide an opportunity for CEM professionals to gain recognition for their achievements and initiatives. Judged by our Executive Panel of Experts, each Award will celebrate the success of pioneers in this space.
2016 Gala Dinner Awards Details
The winners will be announced during the Gala Dinner Awards on 6th September taking place at Marina Bay Sands. Join us and celebrate in style as we shine the spotlight on great customer experience and service delivery in Asia.
To secure your table, please contact our Awards Team at cemasiaawards@iqpc.com.sg or at +65 6722 9388. For further information on the awards and the 4th Customer Experience Management Asia Summit, please visit www.customerexperienceasia.com.
About CEM Asia
Customer Experience Asia (CEM Asia) is the leading provider of information and events across the CX community in Asia and is part of the leading IQPC brand. IQPC provides business executives around the world with tailored practical conferences, large scale events, topical seminars and in-house training programs, keeping them up-to-date with industry trends, technological developments and the regulatory landscape. Producing more than 1,500 events annually around the world, IQPC's conferences are market leading "must attend" events for their respective industries.
