SINGAPORE, Aug. 22, 2017 /PRNewswire/ -- Customer Experience Management Asia (CEM Asia) is delighted to announce the finalists for the 2017 Customer Experience Asia Excellence Awards. Returning for a 3rd year, the Awards have now become a must-attend affair for CX professionals in Asia and for organisations that have put customer at the heart of their businesses.
This year we received a record number of 148 entries from 65 companies across 12 categories. After extended review by our esteemed Panel of Judges, we are proud to share with you the complete list of organisations that have made the cut. The winners will be celebrated at the Gala Dinner Awards taking place at Marina Bay Sandson Tuesday, 12th September 2017.
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Best Brand Experience Award |
Best Customer Experience Team Award |
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DBS Singapore |
CIMB Niaga
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Best Contact Centre Award |
Best CX Personality Award |
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AIA Berhad
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Dr. Piyawat George, CIMB Thai Bank |
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Best Customer Experience Award
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CX Vendor Excellence Award Accenture |
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Best Digital Experience Award DBS Singapore
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Best Omni-Channel Experience Award DBS Group
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Best Employee Engagement Award Blue Dart
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Best Social Media Strategy Award China CITIC Bank International Limited |
Best Use of CEM Technology Award AXA Hong Kong |
About The Awards
Part of our flagship 5th Customer Experience Asia Summit, the 2017 Customer Experience Asia Excellence Awards form the industry's benchmark in terms of best practices and provide an opportunity for CEM professionals to gain recognition for their achievements and initiatives. Judged by our Executive Panel of Experts, each Award will celebrate the success of pioneers in this space.
The winners will be announced during the Gala Dinner Awards on 12th September taking place at Marina Bay Sands. Join us and celebrate in style as we shine the spotlight on great customer experience and service delivery in Asia.
To secure your table, please contact our Awards Team at cemasiaawards@iqpc.com.sg or at +65 6722 9388. For further information on the awards and the 5th Customer Experience Management Asia Summit, please visit www.customerexperienceasia.iqpc.sg.
About CEM Asia
Customer Experience Asia (CEM Asia) is part of the CX Network, a leading online resource for senior customer experience, service, insight, digital and marketing decision-makers. Our value-rich content includes industry news, market reports, the latest trends and challenges, CX TALK videos, interviews and podcasts with CX leaders best practices, digital events, and much more.
