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Forrester Opens Nominations For Its 2024 Customer Obsession Awards

Awards recognize organizations that successfully implement strategies and initiatives to deliver ou...

2023-12-07 11:26 4034

Forrester's Predictions 2024: Only 30% Of Firms In Asia Pacific Will Harness The Transformative Power Of Generative AI

SINGAPORE, Oct. 25, 2023 /PRNewswire/ -- According to Forrester's

2023-10-25 09:00 2034

Forrester Announces Full Conference Agenda For Technology & Innovation APAC 2023

The event will empower technology leaders to deliver successful outcomes for their customers, emplo...

2023-09-28 10:09 2496

Forrester's 2023 Malaysia Banking CX Index: Despite Economic Headwinds, Malaysian Banks Continue To Improve CX Quality

Maybank reclaims the top spot due to its focus on delivering positive customer emotions that engend...

2023-09-27 14:43 3739

Forrester Honors Recipients Of Its 2023 Technology Awards For Asia Pacific

Dr. Reddy's Laboratories and Union Bank of the Philippines recognized for building their technology...

2023-09-21 10:00 4619

Forrester's 2023 Singapore Banking CX Index: Faced With Economic Headwinds, Overall CX Quality Declines

Citibank reclaims the top spot due to its laser focus on delivering emotionally positive experience...

2023-09-13 10:00 4260

Forrester To Honor UiPath For Accelerating Growth Through Revenue Engine Alignment At Its B2B Summit APAC 2023

Attendees will hear from Forrester's Return On Integration and Program Of The Year award winners on...

2023-09-06 12:00 4399

Forrester Announces Full Conference Agenda For B2B Summit APAC 2023

The event will share actionable insights to help B2B marketing leaders in Asia Pacific (APAC) align...

2023-08-28 10:00 2855

Forrester's 2024 Planning Guides: Economic Uncertainty Tempers 2024 Budget Expectations -- Except In Technology

Eighty-four percent of technology leaders expect a budget increase in 2024; AI will snag the bigges...

2023-08-02 10:00 2096

Forrester: Generative AI Dominates Top 10 Emerging Technologies In 2023 And Beyond

Over the next few years, firms will need to balance risk with reward when unlocking the transformat...

2023-07-13 10:00 3305

Forrester: Despite Softening Macroeconomic Environment, APAC Tech Spend Will Remain Robust And Grow By 5.8% In 2023

Tech spend will continue to increase over the next five years, with the highest growth concentrated...

2023-06-07 09:00 2749

Forrester: Customer Trust In Financial Services Providers Is Weak Across Most Of Asia Pacific

Customers seek greater empathy, dependability, and competence from their banks, investment firms, a...

2023-05-17 09:30 3481

Forrester Opens Award Nominations In Asia Pacific To Recognize Excellence In B2B Marketing, Sales, And Product Functions

B2B organizations that align their growth engine will be honored at Forrester's B2B Summit APAC SI...

2023-04-26 09:00 2142

Forrester Opens Nominations For Its 2023 Technology Awards Across North America, Europe, And Asia Pacific

Awards recognise organisations that build their technology strategy around customers to accelerate ...

2023-04-25 10:20 2160

Forrester Recognises Dialog Axiata PLC As APAC Recipient Of 2023 Customer-Obsessed Enterprise Award

SYDNEY, April 20, 2023 /PRNewswire/ -- Forrester  (Nasdaq: FORR) to...

2023-04-20 08:13 2855

Forrester Announces Full Conference Agenda For CX APAC 2023

The event will help CX, B2C marketing, and digital leaders achieve cross-functional alignment to dr...

2023-04-04 09:00 3225

Forrester Introduces Customer Obsession Awards To Honour Organisations That Put Customers At The Centre Of Everything They Do

CAMBRIDGE, Mass., Jan. 19, 2023 /PRNewswire/ -- Forrester  (Nasdaq: FOR...

2023-01-19 09:00 2939

Forrester's 2022 CX Index: Customer Experience Quality Of Financial Services Firms In Australia Declines Significantly

Bendigo Bank emerged as the new banking leader and Colonial First State topped the superannuation r...

2022-12-08 06:00 3890

Forrester's 2022 CX Index: Singaporean Firms Unable To Maintain Customer Experience Momentum Gained In 2021

Despite an average drop in overall CX scores, UOB and Income Insurance have respectively emerged as...

2022-11-21 14:27 2306

Forrester's 2023 Asia Pacific Predictions: Despite Prioritising Technology Aimed At Driving Customer Value, Firms Will Struggle With Rising Customer Expectations

SINGAPORE, Oct. 26, 2022 /PRNewswire/ -- According to Forrester's (Nasdaq: FORR) 2023Asia Pacific (A...

2022-10-26 10:00 3266
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