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Ping An Good Doctor Cooperates with over 100 First-Class Hospitals at Grade III, Leveraging Digital Technology to Build "Smart Hospitals"

Ping An Good Doctor
2018-10-15 17:18 1609

SHANGHAI, Oct. 15, 2018 /PRNewswire/ -- China's leading one-stop healthcare ecosystem platform, Ping An Good Doctor (the "Company", stock code: 1833.HK), today announced its cooperation with more than 100 First-Class Hospitals at Grade III in China, including the 303th Hospital of Chinese People's Liberation Army, Qingdao Eye Hospital, the First Affiliated Hospital of Jinan University and the Third Affiliated Hospital of Southern Medical University, to build comprehensive "smart hospitals" leveraging on its world-leading AI technology. At present, Ping An Good Doctor covers more than 1 million outpatients per day, effectively reducing the burden on hospitals, doctors, patients and the government.

Under the cooperation, Ping An Good Doctor's revolutionary AI-assisted medical consultation system AI Doctor has been fully integrated with the HIS (Hospital Information Management System), mobile apps and WeChat public accounts of the hospitals. Patients can now scan a QR code to access the AI Doctor system. By using simple and fast human-computer interactions, AI Doctor collects a patient's information, such as chief complaint, existing and past medical history, drug use history and history of allergies and inputs the information into the HIS. Before the consultation, the doctor can view the patient's structured medical information and provide supplementary consultations, which helps reduce repeat questions, standardizes the consultation routine and avoids the omission of any vital information. Meanwhile, doctors no longer waste time entering data into a system, reducing their workload and effectively improving their consultation efficiency and accuracy.

So far, with over 300 million online consultations, the AI Doctor has data on more than 2,000 common diseases and instantly answers tens of thousands of medical and health inquires. Hospitals connected to AI Doctor have boosted the efficiency and accuracy of consultations, reducing operating costs throughout the whole diagnosis process. At the same time, AI Doctor can also provide structured electronic medical records management, giving hospitals a comprehensive records system, consistent diagnosis, and a smarter method of collecting records, thus improving the digitalization level of hospitals.

Guo Zhen, Deputy Dean of Qingdao Eye Hospital, said, "In the past, doctors had to manually enter the patient's chief complaint, existing and past medical history and other information into the system during consultations, which was time-consuming. With AI Doctor, they have more time to talk to patients and understand their symptoms, which improves the efficiency of the doctor's consultation and enhances the patient's medical experience."

Jin Danian, Director of the Information Department of the 303th Hospital of Chinese People's Liberation Army, believes that AI Doctor provides strong support for hospitals in terms of standardizing the consultation routine and medical treatment after accessing the hospital's HIS system and outpatient electronic medical records, helping to reduce the workload for doctors and improve the patients' consultation experience.

The shortage of domestic medical resources and the imbalance of the distribution of drugs are problems in China. The Internet + AI is expected to solve these problems and it's supported by all parties and government departments. In April 2018, the National Health Commission of China issued the "National Hospital Informatization Construction Standards and Regulations (Trial)", proposing that all major hospitals across the country make full use of emerging applications and technologies such as the internet, big data and AI. It also stated that hospitals should provide internet-based services for patients such as appointment registration, in-hospital consultation, doctor-patient communication, etc. The regulation is also committed to making hospitals build all-round electronic medical records for patients, thus accelerating the digitalization of hospitals and smart healthcare.

Many hospitals in China, however, are currently facing some technical problems during the construction of smart healthcare, such as the high cost of digital transformation and failure to manage patients' electronic medical records and hospital data. They also face some realistic problems with cross-hospital data integration, online and offline service integration and the optimization of the medical service process.

In response to such pain points, Ping An Good Doctor and cooperating hospitals are jointly building a comprehensive solution for hospitals' digital transformation. The solution combines Ping An Good Doctor's world-leading AI medical technology and mobile internet technology with hospitals' service capabilities to build a better connection among hospitals, doctors and patients. It will help improve the hospitals' service efficiency, ease the strain on supply of medical service resources and reduce burdens on hospitals, doctors, patients and the government, accelerating the national strategy of "Healthy China".

According to Ping An Good Doctor, the Company has submitted 26 patent applications on AI R&D in the first half of the year. Taking advantage of the continuous optimization of the AI engine, its service capabilities of AI technology are constantly improving and applied in more and more offline scenarios such as in hospitals, pharmacies, communities and enterprises.

In the future, the Company will continue to strengthen its AI R&D, improve the accuracy and relevance of AI medical applications, and deepen the cooperation with physical hospitals, government departments and other partners to build multi-benefit and sustainable "smart hospitals" and a management model to achieve greater social value.

About Ping An Good Doctor (1833.HK)

Ping An Good Doctor is the leading one-stop healthcare ecosystem platform in China. By combining "mobile health + AI technology", the Company strives to provide every family with a family doctor, every person with an e-health profile and everyone with a healthcare management plan. Ping An Good Doctor has established a comprehensive, one-stop healthcare ecosystem covering family doctor services, consumer healthcare services, a health mall as well as health management and wellness interaction.

As of the end of June 2018, there were 228 million registered users and the Company's MAU reached 48.6 million. Ping An Good Doctor is today the largest mobile medical application in China in terms of user scale. Ping An Good Doctor employs more than a thousand medical personnel (Assistant Supervisor Level or above from Class III Grade A Hospitals) in its in-house medical team and contracts with 4,650 renowned external doctors. This in-house medical team, empowered by our proprietary AI technology, provides users with 24 x 7 online consultation services. In our offline partnership network, Ping An Good Doctor collaborates with approximately 3,100 hospitals (including more than 1,200 Class III Grade A hospitals) to provide services such as hospital referral, appointment and inpatient arrangements. Ping An Good Doctor also partners with more than 2,000 healthcare institutions, including physical examination centers, dental clinics, cosmetic surgery institutions and more than 10,000 pharmacy outlets, to provide relevant health and wellness services to our users. By integrating our AI-empowered medical team, external doctors and offline network, Ping An Good Doctor has established a closed-loop healthcare ecosystem which enables our users to enjoy online consultations and online drug purchases, as well as online consultations and offline follow-up treatment, thereby providing convenient, high-quality and efficient family doctor services.

In April 2015, the App "Ping An Good Doctor" was officially launched. In May 2016, the Company completed an A round financing and raised US$500 million. In December 2017, the Company completed the pre-IPO financing from Softbank Vision Fund, during which it raised US$400 million. On 4 May 2018, Ping An Good Doctor became the No.1 listed internet health-tech company in the world when it joined the Hong Kong Stock Exchange, stock code 01833.HK. Our IPO cornerstone investors include Blackrock, Capital Group, GIC, Canada Pension Plan Investment Board, Khazanah Nasional Berhad, Swiss Re and CP Group.

Source: Ping An Good Doctor
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