StarWorld Macau Receives Three Awards in "2012 Asia Hotel Golden-Olive Awards"

HONG KONG and MACAU, Aug. 2, 2012 /PRNewswire-Asia/ -- StarWorld Macau is thrilled to announce that it has received three awards during the "2012 Asia Hotel Golden-Olive Awards" presentation ceremony held on July 29 in Shenzhen. These awards include "Top Ten Influential Hotel of Asia", "The Best Excellent Service Quality Hotel of China", and "The Best Guest Experience Hotel of China".

Vice President of Hotel Operations at StarWorld Macau, Mr. Charles So, received the trophy of Golden-Olive Awards from Dr. Jianmin He, Chairman of Tourism and Hotel Management Department at Shanghai University of Finance & Economics

Regarded as the benchmark setter, with the longest history in Asia Pacific, the "Asia Hotel Golden-Olive Awards" aims to extol the outstanding hotels performing in China and the rest of Asia. StarWorld Macau is the only hotel in Macau that won three of its awards. This brings the total number of hotel awards secured in 2012 to eight, proving the recognition to StarWorld Macau's brand concept and superb service quality.

"StarWorld Macau has gained more than thirty awards since opening. Just in the first half of 2012, StarWorld Macau has obtained eight weighty awards. These are the best ways to recognize the hardworking of our entire team and the preeminent service quality they provide to the guests. Speaking on behalf of the management, I would like to thank every team member who dedicates the efforts, and I would like to thank the support of our customers and trade partners. We will continue to serve with an 'Asian Heart' and provide every guest with 'Star-Rated' experience," said Mr. Charles So, Vice President in Hotel Operations of StarWorld Macau.

"Asia Hotel Golden-Olive Awards" was co-organized by China Tourism and Hotel Management Association, China Travel Industry Association, Swiss Lausanne (HK) Hotel Management School, Chinese Hotel Brand Research Centre, and Commercial Times, while supported by the United Nations World Tourism Organization Asia Pacific and Macau Hoteliers and Innkeepers Association.

"Asia Hotel Golden-Olive Awards" were rigorously deliberated and chosen by the most influential and authoritative experts in the international level. The award is seen as the Oscar in Asia's hotel industry. With nearly a hundred of five-star hotels in the Asia Pacific as competitors, the standing out of StarWorld Macau is undoubtedly a credible recognition by the industry.

Situated in the heart of Macau's dynamic entertainment district - the Avenida de Amizade, StarWorld Macau is the first five-star hotel and entertainment project in the Galaxy Entertainment Group. Ever since its grand opening in 2006, StarWorld Macau has been paid a high compliment from various sectors, famed for its "star-rated" quality in hospitality, entertainment, accommodation and restaurants. StarWorld Macau has gone to great lengths to make the guests feel "When I step into StarWorld, I shine like a star."

Behind the glory, the management of StarWorld Macau has a strong belief that the consistent provision of star-grade service quality relies heavily on the efforts of the team members. Therefore, StarWorld Macau has been striving to be an excellent employer and offer the necessary facilities to the employees, including on-the-job training and study tour to foreign hotels. StarWorld Macau manages to create a healthy and cheerful working environment to the employees, holding activities and competitions for the employees to have fun and relax, as well as offering healthy meals of different cuisines and providing such facilities as massage machine at the staff's restaurant. StarWorld Macau has also provided many promotion opportunities to the outstanding employees. In the first half of 2012, more than 300 team members were promoted. With a superior working environment, the loss of talents in StarWorld Macau is much lower than the average rate in the market. Nearly 40 percent of the staff has even worked for the hotel ever since its opening, which is one of the reasons behind the hotel's continuous success in offering stellar service and wonderful experience to the valued guests.

Award list of StarWorld Macau in 2012

Award list of the "2012 Asia Hotel Golden-Olive Awards"

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About StarWorld Macau

StarWorld Macau is located in the heart of Macau's dynamic gaming and entertainment district - the Avenida de Amizade. Being the first 5-star hotel and casino in the Galaxy Entertainment Group, the 39-storey StarWorld Macau embodies the distinct Asian characteristics of intelligence, experience and innovation, combining world-class accommodation, entertainment, leisure and dining facilities in 'one world'. Asian flair is incorporated in all the Star-grade amenities as well as in the ultra-high levels of personal service, appealing to both Asian and international tourists. Striking architecture and luxurious guest-room decor exemplify the outstanding level of quality. This attention to detail has gained StarWorld Macau recognition through numerous prestigious awards including the "5-Star Diamond Award" from the American Academy of Hospitality Sciences for 5 consecutive years, and the "Top 100 Hotels of China" by the China Hotel Industry Summit. Famed for its "Star Rated" quality in hospitality, entertainment, accommodation and restaurants, StarWorld Macau is determined to offer its valued guests the prestige of "When I step into StarWorld, I shine like a star".