- Summon® Suggestions brings together librarian expertise, community collaboration and global usage data to enhance the discovery experience
SEATTLE, Nov. 7, 2012 /PRNewswire/ -- Serials Solutions®, a ProQuest® business has launched Summon® Suggestions, a suite of features designed to enrich the Summon discovery service with automated and contextual research assistance that will lead users to better research outcomes. These features bring together a unique blend of librarian knowledge, community collaboration and global usage data to optimize the user experience and provide unprecedented research guidance at the point of need.
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With Summon Suggestions, librarians can directly influence and improve the overall user experience through localized recommendations, automated search guidance and live reference help integrated seamlessly in the Summon discovery environment. Automated topical refinement suggestions embedded in the search results provide users with options to intelligently expand queries to improve results.
"Our true Software as a Service model enables us to offer libraries unprecedented levels of local customization and librarian engagement via easy-to-use administrative tools that don't require complex local programming skills," said John Law, vice president discovery services, Serials Solutions. "By leveraging Summon usage data from our global user community to improve discovery we are just now beginning to scratch the surface of possibilities for globally-informed data-driven features – previously the sole domain of open Web search engines – which will continue to deliver game-changing improvements for library discovery."
Designed to deliver research help to users at the point of need, Summon Suggestions includes:
More details on these features are posted to the website.
About Serials Solutions www.serialssolutions.com
Serials Solutions provides industry-leading technology solutions for libraries worldwide. The company helps libraries work better by providing innovative, practical Software as a Service (SaaS) solutions for discovery and management. Driven by a comprehensive knowledgebase and coupled with unparalleled client support services, these solutions uniquely merge unsurpassed understanding of libraries. Serials Solutions is a dedicated partner of libraries working to remain vital and relevant to their users and communities.
Serials Solutions, a ProQuest business, is headquartered in Seattle, Washington.
