FORT WORTH, Texas, Sept. 10 /PRNewswire-Asia/ -- American Airlines Cargo Division (AA Cargo) today announced the launch of its express temperature-controlled service -- ExpediteTC(SM). The airline is now offering ExpediteTC to its customers worldwide, following a highly successful trial in the early summer across 10 international origin and destination city pairs.
Customers with shipments requiring a specific temperature range during transit can book the ExpediteTC service with confidence, knowing that specific temperature ranges will be monitored by AA personnel at various points during transit -- including the maintenance of dry ice and batteries if needed. The airline offers a 100 percent flown-as-booked guarantee, in addition to the specialized handling, monitoring and tracking.
ExpediteTC is built on the service reliability of American's Expeditefs freight product, which provides highest boarding priority, high-visibility tracking and a 100% flown-as-booked guarantee.
"When you launch a premium service, you need to be confident you are delivering exactly what is required to meet customer expectations," said Dave Brooks, president of American Airlines Cargo Division. "That is why we invested a significant amount of time in the engineering of our procedures, automation and training to provide our customers of high-value perishables a reliable, proven service."
AA Cargo worked closely with specialist container manufacturer Envirotainer(TM) to offer three container types for American's customers, including an LD3, LD7 and an "E" type container, which can also be shipped on narrow-body aircraft. The result is a product that allows the customer to determine the internal temperature -- within a range of -20C to +20C (-4F to 68F). These temperature conditions are particularly valuable to shippers of pharmaceuticals and other high-value perishables.
ExpediteTC(SM) shipments receive specialized handling at both departure and arrival airports to ensure the desired temperature remains constant. Each shipment is tracked via AA Cargo's high-visibility monitoring system throughout transit.
"AA Cargo's new service is designed to provide an extremely reliable option for the shipment of temperature-sensitive goods," said Joe Reedy, vice president of sales and marketing for American's Cargo Division. "With the launch of ExpediteTC, we have created a service that will meet the market's requirements very well."
For more information, visit http://www.AACargo.com .
About American Airlines Cargo
American Airlines Cargo(SM), a division of American Airlines, Inc., provides more than 100 million pounds of weekly cargo lift capacity to major cities in the United States, Europe, Canada, Mexico, the Caribbean, Latin America and Asia. American, American Eagle and the AmericanConnection regional airlines serve more than 250 cities in over 40 countries with more than 3,400 daily flights. The combined network fleet numbers more than 900 aircraft. American provides one of the largest cargo networks in the world, with cargo terminals and interline connections available across the globe. For more information visit http://www.AACargo.com .
Current AMR Corp. releases can be accessed on the Internet. The address is http://www.aa.com .
